CMI Assistant
Department: Ampa Group Services - Chief Operating Office - Business Support - CMI & Billing - 9411
Employment Type: Permanent - Full Time
Location: Flexible
Reporting To: Danielle Baker
Description
Are you looking for experience working on client and matter inception? We're looking for a CMI Assistant to help support our growing CMI Team.
We can offer you:
* A great mix of work within a supportive and collaborative team
* A culture of trust and empowerment with responsibility and autonomy over your work
* The support and encouragement of a great team behind you who want to help you thrive
* A competitive package with great benefits
The role:
To work as part of a centralised Client and Matter Inception (CMI) team providing a professional high quality, solution focused and efficient client on-boarding and matter opening journey. Ensuring all work requests are carried out in line with AML and other regulatory requirements. Working to set SLAs in order to meet clients’ needs.
What you will be doing:
* Playing a key role in helping the firm embed new CMI processes and working practices
* Liaising with the legal teams and external clients to obtain information and documentation as required.
* Conducting research on clients using the firm’s systems and public sources to meet the firm’s regulatory requirements
* Conducting risk assessments & client due diligence at inception for existing clients of the firm
* Carrying out searches to identify whether a client is politically exposed or subject to sanctions and escalating to senior members of the team accordingly
* Prioritising and processing all work requests in line with expectations and agreed SLAs
* Provide expert assistance to the firm in relation to resolving client on-boarding and matter opening issues when required
* Taking responsibility for ensuring each piece of work is correctly saved and accessible in a timely manner
* Proactively clarifying instructions with legal departments and requestors should they be unclear or if deadlines are not made explicit
* Proactively sharing information and documenting best practice and fixes
* Showing initiative when responding to queries and actively trying to seek solutions to problems
* Sharing knowledge and providing guidance to internal clients regarding the best approach to take to achieve the desired outcome
* To be flexible in meeting the needs of the team and the business e.g. occasional shift changes (with reasonable notice) to accommodate team meetings, training sessions and meet client requirements etc.
* Any other duties commensurate with the post
What you will need:
* Experience of working in a similar role within the legal sector
* Knowledge of AML rules and KYC (know your client) requirements for law firms
* Experience on-boarding international clients, both companies and individuals is desirable
* Experience in complex company structures and interpretation of this is desirable
* Efficient and accurate typing skills
* Excellent attention to detail with a keen eye for presentation
* Advanced IT skills with knowledge of Microsoft Office products
* Experience of using document, case and practice management systems
* Effective communicator, able to build and maintain professional relationships with colleagues
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford upon Avon, Sheffield and in the South; Crawley, East Grinstead, Lewes, Brighton, Eastbourne, Seaford, Peacehaven, Storrington, Chichester & Southampton as well as our Scotland office located in Edinburgh.
Additional information:
Want to find more about our amazing benefits?
Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities: Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
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