Employer Royal United Hospitals Bath NHS Foundation Trust
Employer type NHS
Site Royal United Hospitals Bath
Town Bath
Salary £24,071 - £25,674 per annum pro rata
Salary period Yearly
Closing 21/01/2025 23:59
Medical Secretary - Dermatology
Band 3
Job overview
We have an opportunity to join our friendly team as a Medical Secretary to support Dermatology Outpatients. We can offer you full time hours and flexibility working on site with some working from home.
The team works together to assist in the smooth running of the department and ensure patients have the best possible experience. On a day to day basis you’ll be supporting clinicians with general administration, including audio typing. You’ll also be liaising with patients, clinicians and other teams in the Trust so you will need to have a patient focused approach to your work.
We can offer you a supportive environment where you’ll be fully trained and have the opportunity to develop and use your initiative. If you would be interested in visiting the department or have a chat, please get in touch with Kerrie Cary, Patient Pathway Manager on kerriecary@nhs.net.
Main duties of the job
1. To liaise with the medical team, GP's and patients to provide an excellent administration service for all patients.
2. First point of contact for patients and other Health Care Professionals via telephone and email.
3. Typing letters using dictation system directly into hospital system (incl. Millennium).
4. Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.
5. Management of consultant clinic diaries.
6. Booking patient appointments and completing outcomes.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We’ve even got a pool!
Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Knowledge and experience
* A minimum of 1-year in a Secretarial role.
* Willingness to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.
* Experience of working in a customer/patient focused environment.
Specific skills
* Computer literate: able to use Microsoft Word and email and other office applications to maximise the efficiency of the office.
* Ability to work as part of a team and using own initiative.
Qualifications & Training
* Educated to GCSE pass level or CSE equivalent qualification.
* Word processing / audio typing qualifications or RSA level or equivalent experience.
* Evidence of good literacy and numeracy skills
* AMSPAR qualification or equivalent
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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