Description Job Title: Finance Operations Coordinator Location: Head Office, Leicestershire Salary: Competitive plus bonus & benefits Stock Operations provide operational support/ solutions to the business around Retail Store stock movements & processes, ensuring that Financial controls are adhered to at all times.As a finance coordinator you will be responsible for maintaining the integrity of the stores stock files and helping to coordinate store banking and cash procedures. The role would suit a graduate with an interest in data analysis and finance. Ideally we would like someone with an Accountancy degree but please be aware this is not an Accounting role. You will also be required to be in the office 4 days a week The Role: Your main strength is multitasking and thriving in a demanding changing business environment. You will collaborate with employees & 3rd Parties, oversee the operations within the company, communicate with management and take part in planning the needs of the company. Any issues which arise in areas of responsibility, you will take ownership of and deal with the situation. Your underlying strength is around using IT technology to understand the data you handle on a day to day basis, you want to know as much as possible around the data in your areas of responsibility. RESPONSIBILITIES Internal customer support Answer queries received via multiple mediums and to resolve queries quickly and efficiently Escalate queries and issues to other departments e.g. Security, POS, Store Services & Line Management Produce and publish business communications Produce procedures and maintain a Procedures database Provide key season events cover i.e. Sale, Stock take & Bank Holidays to maintain business support function Operational tasks Maintain and implement procedure documents for each area of responsibility, having the ability to take the initiative and push forward business processes on an ongoing basis. Banking Operations: Coordinating cash movement throughout our Retail business, ensuring that we maximise process efficiencies throughout our internal & 3rd Party clients. Minimise cash loss: comprehensively review/ resolve cash losses with Retail stores, including the ability to Provide accurate backup to support financial adjustment/ reconciliations. Coordination of key seasonal events including Stock take, End of season Recalls,l New/ Store Openings & EOS sale events. Being able to maintain & implement date MI stats through the various technologies in use throughout the business. Being able to process and accurately deliver requests for information from our internal stakeholders (Ad Hoc queries). SKILLS AND EXPERIENCE Essential Advanced Excel knowledge and skills Outstanding analytical experience Ability to work to tight and strict deadlines Confident communicator at all levels both internally and with third parties Strong written and verbal communication skills Organised and flexible approach to work with a strong ability to multitask Enjoy problem solving and have the ability to explain clearly the steps to the resolution Work well under pressure with minimal supervision Ability to work using own initiative whilst contributing to a team Actively develop yourself and learn new skills Desirable SQL knowledge preferred although not essential, on job training provided on this A degree in accountancy or accounting background Experience in working for a Operational Finance Team LI-DC1