Job summary Exciting Opportunity for Children & young people Case managers to join the ICB to develop services for Young people across Coventry & Warwickshire The post holder will play a key role to ensure delivery of the best possible care within available funding, representing "value for money," to support the seamless implementation of the National Framework for Children and Young People's Continuing Care (CYPCC). This role includes contribution to the development of the service, training programmes and facilitating others learning. Provide assessment, occasional case management and review for children with complex healthcare needs subject to Continuing Healthcare or joint funding arrangements carrying a case load of the most complex cases. Main duties of the job The post holder will play a key role to ensure delivery of the best possible care within available funding, representing "value for money," to support the seamless implementation of the National Framework for Children and Young People's Continuing Care (CYPCC). This role includes contribution to the development of the service, training programmes and facilitating others learning. Provide assessment, case management and review for children with complex healthcare needs subject to Continuing Healthcare or joint funding arrangements carrying a case load of the most complex cases. Provide advice, screen referrals and co-ordinate assessments in alignment with the National Framework for Continuing Care and local policies, supporting an end-to-end Children and Young People's Continuing Care service. The post holder will process, and quality assure referrals/screening tools, CYPCC assessments & ongoing health reviews. The post holder will work as part of the ICB Children & young people's team to provide a case management approach by working with specialists across the fields learning disability, mental health, physical disability and end of life care, to ensure the child or young person receives quality health care and achieves the best outcomes for them. The team will support and facilitate the transition of young people with care packages moving from children's services to adult services. About us NHS Coventry and Warwickshire Integrated Care Board is responsible for commissioning health and care services on behalf of people in Coventry and Warwickshire. Coventry & Warwickshire Integrated Care Board is a collaboration of NHS trusts, commissioners and local authorities working together to deliver high quality care which supports our communities to live well, stay independent and enjoy life. There's never been a better time to join our team and we want to empower staff across our system, clinical and non-clinical, to help people progress and develop their skills and expertise. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 105-6701971 Job locations Parkside House, Coventry & Warwickshire ICB Quinton Rd, Coventry & Warwickshire CV1 2NJ Job description Job responsibilities For full details please see full job description & person Specification Assessment and Clinical Component: To have a working knowledge of the National Framework for Children and Young People's Continuing Care and maintain relevant and up to date knowledge and skills. To ensure every assessment performed is completed holistically on an individual basis within a multi-agency arena. This includes managing referrals, assessments and the process thereafter for children and young people who have a physical disability, mental health, learning disability or end of life needs, in the community (at home/residential/hospice), acute setting (hospital) or other setting. To manage and take responsibility of Continuing Care Assessments, making individual recommendations as an outcome of assessment within guidance of the Childrens National Framework and local policy. To undertake joint assessments in conjunction with family/carers and with other professionals from health and social care and other agencies, to ensure the health needs of patients are identified and appropriately met within the remit of the National Framework guidance and local policies/processes. To assess & develop support plans, implement & review individualised packages of support, in line with the ICB policies for CYP PHBs To work within agreed systems and processes to secure best value for money packages, recognising current financial situation of the ICB, meeting clinical needs, working within the current service commissioning process. Complete High Cost Proformas as required To promote physical and mental well-being and maximise child/young person family/carer empowerment in the management of their care. Where necessary ensure individuals have access to an advocate To ensure the voice of the child and young person is listened to and heard. Work in partnership with parents and carers to understand what life is like for them in caring for a child with complex health needs, and to capture within assessment. To act as an information resource for Coventry & Warwickshire ICB in relation to Childrens & Young Peoples Continuing Care NHS, providing appropriate advice to the public, professionals, and others as appropriate Deliver and support the development of CYP Continuing Care training sessions for multi-agency partners. To act in accordance with the legal requirements and statutory rules related to practice and registration, NMC Code of Conduct and ICB Policies and Procedures including Financial Procedures, Health & Safety Policies and Safe Systems of Work To attend all mandatory and statutory training/updates To ensure clinical, financial, and other relevant governance is applied accordingly across the process and practices of CYP Continuing Care, including relevant commissioning activities. Encourage the development and participation in clinical audit, research evidenced based practice and reflective practice and learning. Work flexibly with colleagues to ensure seamless provision and that gaps identified are addressed, including peer supervision of other team members when needed. To hold a caseload as required and actively case manage in a timely, co-ordinated manner, alongside the relevant NHS professionals, multi-agencies, and other involved parties. To facilitate and support the timely transition process for young people to the appropriate adult services; inclusive of close liaison with adult Continuing Healthcare team, and relevant external agencies/professionals/advocates etc. Identify children and young people who are at risk and act upon/ manage any issues related to the findings. Ensure any/all safeguarding escalation activity managed in accordance with local and national policy and is recorded, maintained, and monitored. Work in partnership with parents/family alongside multi-agency partners To participate in the ICB appeals process and Continuing Care Panels To maintain relevant and up to date knowledge and skills pertaining to the management and function of Continuing Care To promote physical and mental well-being and maximise client and carer empowerment in the management of their care. Where necessary ensure individuals have access to an advocate Person Specification Knowledge, Training and Experience Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Degree level qualification or equivalent experience and knowledge Evidence of post registration training Completion of Mentorship Course/ENB equivalent or willing to undertake Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Demonstrable experience coordinating projects Experience of negotiating and liaising with multi-disciplinary team. Commitment to partnership working across education, health, and local authority settings Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track In depth experience of undertaking Childrens Continuing Care Assessments Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Experience of managing and reporting risks Knowledge of financial systems e.g., budget management, processing invoices and procurement. Demonstrable ability to manage own workload and make informed decisions in the absence of required information, working to tight and often, changing timescales. Communication Skills Must be able to articulate, provide and receive highly complex, multi stranded date containing sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential audiences Actively develop and negotiate relationships on difficult and controversial issues including performance variation and change management. Analytical Skills To Support the development and maintenance of a suite of reports, consistent with routine performance monitoring, that accurately describes the ICBs position across Childrens Continuing portfolio Proven problem-solving skills and ability to respond to sudden unexpected service demands Make decisions on difficult and contentious issues where there may be several courses of action. Strategic thinking ability to anticipate and resolve problems before they arise Planning Skills Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Management Skills Must be able to prioritise own work effectively and be able to direct activities of others. Skills & Abilities Ability to form excellent working relationships and to influence others to deliver results Ability to manage competing priorities in a busy and changing environment. Excellent communication and interpersonal skills Ability to undertake risk assessment Ability to meet deadlines Numerate and able to understand complex financial issues combined with deep analytical skills. Freedom to Act Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Physical Skills Expert knowledge of Microsoft Office Suite with excellent keyboard skills. Equality and Diversity Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems. Financial and Physical Resources Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Other Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions Professional calm and efficient manner Effective organiser, influencer and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Ability to work flexibly as required and to travel to other sites and to Out of Area In children & young people settings to complete monitoring visits. Resilience to distressing or emotional circumstances. Ability to concentrate frequently where the work pattern is unpredictable. Job description Job responsibilities For full details please see full job description & person Specification Assessment and Clinical Component: To have a working knowledge of the National Framework for Children and Young People's Continuing Care and maintain relevant and up to date knowledge and skills. To ensure every assessment performed is completed holistically on an individual basis within a multi-agency arena. This includes managing referrals, assessments and the process thereafter for children and young people who have a physical disability, mental health, learning disability or end of life needs, in the community (at home/residential/hospice), acute setting (hospital) or other setting. To manage and take responsibility of Continuing Care Assessments, making individual recommendations as an outcome of assessment within guidance of the Childrens National Framework and local policy. To undertake joint assessments in conjunction with family/carers and with other professionals from health and social care and other agencies, to ensure the health needs of patients are identified and appropriately met within the remit of the National Framework guidance and local policies/processes. To assess & develop support plans, implement & review individualised packages of support, in line with the ICB policies for CYP PHBs To work within agreed systems and processes to secure best value for money packages, recognising current financial situation of the ICB, meeting clinical needs, working within the current service commissioning process. Complete High Cost Proformas as required To promote physical and mental well-being and maximise child/young person family/carer empowerment in the management of their care. Where necessary ensure individuals have access to an advocate To ensure the voice of the child and young person is listened to and heard. Work in partnership with parents and carers to understand what life is like for them in caring for a child with complex health needs, and to capture within assessment. To act as an information resource for Coventry & Warwickshire ICB in relation to Childrens & Young Peoples Continuing Care NHS, providing appropriate advice to the public, professionals, and others as appropriate Deliver and support the development of CYP Continuing Care training sessions for multi-agency partners. To act in accordance with the legal requirements and statutory rules related to practice and registration, NMC Code of Conduct and ICB Policies and Procedures including Financial Procedures, Health & Safety Policies and Safe Systems of Work To attend all mandatory and statutory training/updates To ensure clinical, financial, and other relevant governance is applied accordingly across the process and practices of CYP Continuing Care, including relevant commissioning activities. Encourage the development and participation in clinical audit, research evidenced based practice and reflective practice and learning. Work flexibly with colleagues to ensure seamless provision and that gaps identified are addressed, including peer supervision of other team members when needed. To hold a caseload as required and actively case manage in a timely, co-ordinated manner, alongside the relevant NHS professionals, multi-agencies, and other involved parties. To facilitate and support the timely transition process for young people to the appropriate adult services; inclusive of close liaison with adult Continuing Healthcare team, and relevant external agencies/professionals/advocates etc. Identify children and young people who are at risk and act upon/ manage any issues related to the findings. Ensure any/all safeguarding escalation activity managed in accordance with local and national policy and is recorded, maintained, and monitored. Work in partnership with parents/family alongside multi-agency partners To participate in the ICB appeals process and Continuing Care Panels To maintain relevant and up to date knowledge and skills pertaining to the management and function of Continuing Care To promote physical and mental well-being and maximise client and carer empowerment in the management of their care. Where necessary ensure individuals have access to an advocate Person Specification Knowledge, Training and Experience Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Degree level qualification or equivalent experience and knowledge Evidence of post registration training Completion of Mentorship Course/ENB equivalent or willing to undertake Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Demonstrable experience coordinating projects Experience of negotiating and liaising with multi-disciplinary team. Commitment to partnership working across education, health, and local authority settings Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track In depth experience of undertaking Childrens Continuing Care Assessments Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Experience of managing and reporting risks Knowledge of financial systems e.g., budget management, processing invoices and procurement. Demonstrable ability to manage own workload and make informed decisions in the absence of required information, working to tight and often, changing timescales. Communication Skills Must be able to articulate, provide and receive highly complex, multi stranded date containing sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential audiences Actively develop and negotiate relationships on difficult and controversial issues including performance variation and change management. Analytical Skills To Support the development and maintenance of a suite of reports, consistent with routine performance monitoring, that accurately describes the ICBs position across Childrens Continuing portfolio Proven problem-solving skills and ability to respond to sudden unexpected service demands Make decisions on difficult and contentious issues where there may be several courses of action. Strategic thinking ability to anticipate and resolve problems before they arise Planning Skills Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Management Skills Must be able to prioritise own work effectively and be able to direct activities of others. Skills & Abilities Ability to form excellent working relationships and to influence others to deliver results Ability to manage competing priorities in a busy and changing environment. Excellent communication and interpersonal skills Ability to undertake risk assessment Ability to meet deadlines Numerate and able to understand complex financial issues combined with deep analytical skills. Freedom to Act Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Physical Skills Expert knowledge of Microsoft Office Suite with excellent keyboard skills. Equality and Diversity Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems. Financial and Physical Resources Previously responsible for a budget, involved in budget setting and working knowledge of financial processes Other Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions Professional calm and efficient manner Effective organiser, influencer and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Ability to work flexibly as required and to travel to other sites and to Out of Area In children & young people settings to complete monitoring visits. Resilience to distressing or emotional circumstances. Ability to concentrate frequently where the work pattern is unpredictable. Person Specification Application Essential Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Desirable Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Application form & Interview questions Essential Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Degree level qualification or equivalent experience and knowledge Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Desirable Experience of negotiating and liaising with multi-disciplinary team. partnership working across education, health, and local authority settings In depth experience of undertaking Childrens Continuing Care Assessments Knowledge of financial systems e.g., budget management, processing invoices and procurement Person Specification Application Essential Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Desirable Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Application form & Interview questions Essential Professional Registration currently registered with governing body. E.g., Registered Nurse, Social Worker or Allied Health Professional. Degree level qualification or equivalent experience and knowledge Significant experience of working with children and young people with complex and long-term health needs, disabilities and those with life limited/palliative or end of life Experience of working with Children & young people with Learning Disabilities, Autism & Mental Health conditions Sound working knowledge of the National Framework for Childrens Continuing Healthcare with detailed understanding of the correct use of the national tools (Screening tool, DST, Fast Track Working knowledge of the personalisation and SEND agenda/PHB/DOLS/MCA/LPA Desirable Experience of negotiating and liaising with multi-disciplinary team. partnership working across education, health, and local authority settings In depth experience of undertaking Childrens Continuing Care Assessments Knowledge of financial systems e.g., budget management, processing invoices and procurement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name NHS Coventry & Warwickshire Integrated Care Board Address Parkside House, Coventry & Warwickshire ICB Quinton Rd, Coventry & Warwickshire CV1 2NJ Employer's website https://www.happyhealthylives.uk/integrated-care-board/ (Opens in a new tab)