Credit Controller
Gloucester, UK
Position Overview:
The AR / Credit Controller will provide financial, administrative, and clerical services. The position is based in Gloucester, UK, and will be part of the Global Accounts Receivable team.
Main Responsibilities:
* Proactive collection of payment on AR debt across designated customer accounts.
* Timely identification of risks due to late/non-payment, escalating to AR management and relevant sales contacts.
* Collate and communicate customer remittances to the cash allocation drive to ensure timely cash allocation and appropriate customer ageing.
* Maintain records of invoices, debits, and credits, with latest actions, owners, and next steps to secure resolution/payment.
* Identify and communicate any customer disputes/debits relating to price, shortage, or QA issues and work with sales and the customers to resolve, identifying root cause, working with Team Leader and sales to ensure future instances are mitigated. Create and influence sales to approve credits in a timely manner where applicable to enable prompt resolution of any payment disputes.
* Chase repayment of invalidated customer claims/deductions.
* Review and maintain customer held order process, timely communication and decision-making on the use of held orders to leverage customer payment, working collaboratively with sales to ensure wider business objectives and relationships are taken into consideration.
* Review and support process to recommend customer revised credit limits to the Credit Manager where orders are routing to credit hold due to the customer credit limit being exceeded.
* Review and coordinate customer payment plans with the Credit Manager, and work with the customer and sales to ensure that these are adhered to.
* Support the summarising of the monthly regional Top 20 receivables debt issues, with latest action, owner, and clearance timeframe.
* Support quarterly write-offs and provisioning with full history and backup for eligible aged debt items.
* Arrange and attend internal debt meetings with sales, and attend external customer debt meetings as required with Team Leader and Manager.
* Support external and internal audits.
* Adhere to Global AR KPI’s and Optimas internal controls.
* Other tasks and duties as assigned.
Key Competencies:
The ideal candidate must have the following competencies:
* Strategic Vision.
* Building organizational capacity.
* Results driven.
* Embrace change.
* Collaboration and Influence.
* Entrepreneurial spirit.
* Customer value and Market focus.
Skills and Qualifications:
* 0 – 3 years of relevant experience in an accounting environment.
* Good knowledge of Excel, including VLOOKUPs and pivot tables.
* Drive and commitment to achieving targets and deadlines.
* Ability to work in a fast-paced and challenging environment.
* Ability to handle multiple tasks and projects efficiently.
* Dynamic, hard-working, resilient, and reliable.
* Excellent verbal and written communication skills.
* Excellent analytical and mathematical skills.
* MRO/Industry experience preferred.
* Strong Microsoft Office skills.
Role is onsite in Gloucester 3 days per week, including Mondays and Fridays, and the opportunity to WFH 2 days per week - following a successful completion of the probationary period.
Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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