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Overview
Do you want to help enrich the lives of learners worldwide? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide.
As a Project Manager in RM Assessment, you will be working on a range of complex digital technology and transformation projects, where contracts generate revenues of £15m and upwards, with contract terms being multi-year.
The Project Manager is a brand ambassador for RM and the focal point of engagements for our clients. Their focus is upon strengthening client relationships through effective project leadership, operating with integrity, engendering trust, and embedding project management best practices to optimize schedule, financial, and risk performance on each client engagement.
Demonstrating leadership and inclusion, the Project Manager communicates clearly and effectively at all levels between the project team and the RM executive, takes accountability for project delivery, and applies sound judgment towards how and when to escalate to senior/executive stakeholders.
Team engagement is equally important, effectively leveraging a matrixed project team of typically 10-15 colleagues, as is stakeholder engagement within RM in light of the client, commercial, financial, project, and service/operations interests in the project.
The Project Manager will exercise sound judgment based upon their experience to ensure that projects are delivered in a contractually compliant manner and enable informed and objective commercial decisions.
They will also ensure that effective and proportionate governance is established and maintained throughout project execution, facilitating relevant and insightful reports based on robust plans and risk assessments.
As a member of the RM Assessment operational team, the Project Manager may also lead major service incidents and manage significant customer issues when required.
Responsibilities
* The successful delivery of the project, ensuring client acceptance is achieved within contracted milestones.
* Contractual compliance - planning, mobilizing, and executing the project in accordance with contracted terms and conditions.
* Effective client engagement and optimizing client satisfaction.
* Team engagement - ensuring that the team is engaged and clear regarding deliverables and milestones.
* Implementing and operating project standards and controls.
* Implementing and operating effective governance.
* Effective RM stakeholder engagement.
* Installing a 'learning' culture within the project.
Experience
You must demonstrate:
* A high degree of emotional intelligence - clear communication and effective leadership.
* Project leadership experience within a commercial context.
* Project leadership experience with accountability for technology transformation budgets over £5M.
* Project leadership within a product management environment.
* Project leadership focused on business change.
You should demonstrate:
* Experience of project leadership within a product management/SaaS environment.
* Recent experience as a mentor.
Qualifications and Accreditations
* Hold a current, recognized Project Management accreditation.
* Be conversant with Microsoft Office products.
* Be at an advanced level of proficiency with Microsoft Project.
Desirable
* Hold a current, recognized Agile Project Management accreditation.
* Have a practical understanding of ITIL standards and practices.
* Have a practical understanding of change management methodologies.
There may be the need for international travel combined with flexible working patterns.
What's in it for you?
At RM, we offer multi-location and hybrid working options. As well as a competitive salary and core benefits package, some roles are also eligible for a performance-related bonus.
To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive environment. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com.
Unfortunately, we are unable to offer sponsorship for this role.
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