We are looking to appoint an experienced and dynamic Events Manager with a proven track record in client engagement and event management to join our exciting and friendly Conference and Events team. Responsibilities: Planning multiple events simultaneously throughout the year over two venues Be first point of contact for all enquiries (conference, events, meeting bookings), handling these enquiries in a prompt and professional manner, ensuring accuracy and attention to detail Creating event proposals which fit client requirements and presenting proposals in a timely manner. Overseeing large complex event planning and execution, ensuring seamless coordination and delivery Managing client site visits and upsell venue where possible (extra meeting space, dinners etc) Creating contracts for client detailing specific requirements for event Developing an understanding of the client’s objectives and ensuring event delivery is aligned Producing and maintain a timeline for each event ensuring that the onsite events run accordingly considering change-overs Ensuring all relevant stakeholders/key teams are well briefed in relation to all event logistics and ensure that the delivery instructions are clear and do not affect or compromise other priorities Generating deposit invoices for event for payment before client arrives Organising 1-to-1 meetings with client in run up to event to prepare final details Obtaining final numbers by deadline and notify all departments Collecting wine, menu and any dietary requirements in timely manner for departments to order supplies/organise staff rotas Maintain a harmonious working relationship with internal and external vendors/suppliers. Co-ordinating any outside vendors/entertainment, including catering, photographers, music, performers, guest speakers etc Managing effective relationships with key personnel to ensure support for events/conferences throughout Building strong relationships with organisers and encourage regular visits to the facility Communicating with internal team on room set up, catering, cleaning, and AV requirements, knowing when to pass the event to the next team Using initiative and creative thinking to improve client event journey Overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising external vendors Meet and greet client, making sure all meeting space is in correct order before their arrival Taking on feedback and client concerns and adjusting accordingly Closing off an account with final meeting with organiser, following up on any comments or improvements with Domestic Teams Evaluating event outcomes and implementing improvements for future events Providing accurate feedback on client experience and events (and appropriately sharing) as well as supporting other team members, where necessary Keeping forecast up to date for Head of Sales reporting Researching new social media channels and trends to keep college up to date With other team members, attend/exhibit at National and International Trade shows