Summary
An exciting opportunity to join the support team for VINCI Facilities as personal assistant.
Wage
£18,800 a year
Opportunity to salary progression bi-annually Benefits portal – everyday discounts. Pension scheme with employer contribution.
Training course
Business administrator (level 3)
Hours
Monday- Friday Between 9.00am - 5.00pm
37 hours 30 minutes a week
Possible start date
Monday 1 September
Duration
2 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* You will be part of the team helping to deliver the maintenance service to all Shell filling stations across the UK
* This role will encompass all areas of this project from finance, management of external contractors, workflow management, planning and scheduling of our own in-house engineering team
* You will eventually have an overview of all aspects of a busy fast paced FM project including
* Electrical maintenance and testing requirements and delivery
* The maintenance and testing of fuel storage and distribution systems
* Refrigeration and air-conditioning maintenance
* Security and fire systems maintenance
* Hot food equipment maintenance
* Carwash equipment maintenance
* Drainage maintenance
* EV charging maintenance
* Illuminated signs and retail image maintenance
* Health and safety provision
* The role will be both office and site based, with opportunities to get out on our client’s sites and experience the actual reality of onsite service delivery
* You will collaborate closely with all members of our team from the account director, down to the mobile service engineers, you will gain knowledge and experience of every part of the account
* Ultimately you will initially become a qualified account administrator, but continue to a role within the service provision team, with the ultimate aim of becoming a Technical Operations Manager
Where you’ll work
North Regional Office - Denton Millennium House
Progress Way, Denton, Manchester
M34 2GP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RHG CONSULT LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Admin Level 3 Apprenticeship qualification
* Location of training: Online, Workshops, On the Job assessments
More training information
* Fixed Term Contract for 2 years
* Opportunity for progression and permanent contract
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 5 and above)
* Maths (grade 4 and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Team working
Other requirements
•Excellent English skills, both written and oral. •High level of MS Office and IT competence. •Level 2 in Maths and English •Workplace experience desirable but not essential