2nd Line IT Technician
Carlisle, England - ONSITE 5 days per week
£25K - £30K + Benefits
Are you an experienced IT professional looking for your next challenge? Our client, a leading Managed Service Provider (MSP) and Cyber Security specialist, is looking for a skilled 2nd Line IT Technician to join their growing team.
What You’ll Be Doing:
* Providing 2nd line technical support for hardware, software, and network issues
* Troubleshooting and resolving server and infrastructure problems
* Installing, configuring, and maintaining IT equipment
* Monitoring systems and networks to ensure optimal performance
* Assisting with IT projects, upgrades, and cyber security best practices
* Delivering excellent customer service, both remotely and on-site
What We’re Looking For:
* Proven experience in a 2nd line IT support role (MSP or Cyber Security experience is a plus)
* Strong knowledge of Windows operating systems, network troubleshooting, and server management
* Understanding of cyber security principles
* Excellent problem-solving, communication, and customer service skills
* Ability to work independently and as part of a team
Why Apply?
* Competitive salary (£25K - £30K)
* Bonus scheme
* Company pension
* On-site parking
* Monday-Friday schedule - no weekends
If you love tech, enjoy solving IT challenge...