Company Description:
Everlast Gyms is driven by the passion and ambition of our people. Their dedication to fitness, knowledge, and service sets us apart.
Benefits:
* 20% discount across all facilities
* Frasers 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Champion - winners get double their salary for the month
* Opportunity to deliver personal training sessions
Job Description:
Main Duties and Responsibilities:
* Maximise every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Contribute to the cleaning and hygiene standards of the club as needed.
* Act as a competent key holder of the club, covering shifts as required.
* Maintain a good understanding of the membership software system.
* Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus.
* Support the Fitness Manager with Gym Floor operations.
* Experience the products and services on offer.
* Ensure cleanliness of the facilities is above expectations.
* Drive the secondary spend KPI targets.
* Competently deal with member complaints and inform the relevant manager.
Qualifications:
* Outgoing personality with a positive mindset.
* Competent in administrative duties.
* Driven and ambitious with a desire to learn and develop.
* Willing to participate in learning and development opportunities.
* Able to perform operational key holder duties as required.
* Passionate about fitness, administration, and customer service.
* Flexible to work shifts and take on additional duties as needed.
* Target-focused to support sales and retention efforts.
Additional Information:
For more on our brand, visit our LinkedIn page. This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To thrive, you need to embody our principles:
* Think without limits - Think fast, think fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, your role, and the results.
* Be relevant - Relevant to our people, partners, and the planet.
Seniority Level: Not Applicable
Employment Type: Part-time
Job Function: Design, Art/Creative, and Information Technology
Industries: Wellness and Fitness Services
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