Posting End Date: December 15, 2024 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer. Job Description: About you: In our Partners, we look for those who take great pride in their work and strive for the highest standards. As a co-owner, we want you to treat where you work as your own and take great care in the service we provide to our customers. You'll need to demonstrate your flexibility and adaptability as you understand where the needs of the shop and our customers are at different times in your day and be ready to help out your colleagues when needed. Although task focused, customers are still your number one priority. Offering to help them where you can or finding them help if not. You'll be an ambassador for our cherished brand and make a difference to the impression they have about the John Lewis brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit. Desirable skills you’ll need: Worked in a fast-paced customer-facing environment. About the role: At John Lewis, our ambition is to be the most inspiring omnichannel retailer, earning customers’ trust and lifetime loyalty through unsurpassed product curation, design, quality, personal customer service and experiences. Do you have an interest in food and flavour, and enjoy delivering a fantastic customer experience? Then a Catering Assistant position within a friendly and busy hospitality team would be an ideal job for you. So long as you're excited about a career in hospitality, we'll support you with everything you need to grow. Our Catering Assistants work in either our customer restaurants or staff canteen, Offering great customer service Taking pride in food preparation Presenting dishes to produce high-quality delicious food. Have a flexible approach and demonstrate enthusiasm in all tasks. Supporting with catering related tasks, including assisting with stock replenishment and storage of deliveries Finally there is a great reason to apply for this role because you will be able to enjoy free tasty food in the staff canteen on your working days. Plus there is the added benefit of not working any split shifts and no late evening work, so you will be able to spend more time with your family and friends. Previous experience isn't required and we'll provide the training you need so that you can perform at your best, everyday. We occasionally close vacancies early if we see a high volume of applications. We'd, therefore, recommend you apply early so you don't miss out. Pay: £11.55 Hourly Scheduled Weekly hours: 37.5 Worker Type: Permanent Partner Job Level: Partnership Level 10 Hours of Work: Varied hours of full time work across seven days to include early starts, late finishes, evenings and weekends. At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. http://embed.wirewax.com/8080994