To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.
Key responsibilities
* Represent DX in a professional manner at all times.
* Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times.
* All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed.
* Ensure all products are scanned using DX scanning equipment.
* Ensure all deliveries are loaded safely prior to leaving the depot.
* Observe DX procedures and policies at all times.
* Manage your routing to ensure premium and timed deliveries are achieved.
* Ensure the correct equipment and PPE (personal protective equipment) is in good order and used at all times.
* Ensure all delivery and on-road issues are reported to the traffic office immediately.
* Ensure the customer receives their deliveries in excellent condition every time.
* Deal with any customer issues in a polite and effective manner.
* Ensure collections are made in line with given instructions and times.
* Must hold C1 or above on licence with valid DQC and Tacho card.
* Maximum of 6 points on licence and no bans.
* Takes pride in delivering exceptional customer service.
* Ability to build a rapport with customers.
Benefits:
* Competitive Rates of Pay.
* Company Funded Health Cash Plan.
* Holidays: 20 days increasing with length of service + bank holidays.
* Enhanced Maternity & Paternity.
* Company Pension Scheme.
* Life Assurance.
* Employee Assistance programme including 24/7 Virtual GP.
* DX Discounts Portal.
* Excellent opportunities for career progression and more!
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