Here at 100 Queen's Gate Hotel, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, and personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.
We’re looking for an experienced and friendly Housekeeping Supervisor who has an exceptional eye for detail and delivers flawless service for our luxury hotel situated in the heart of the Royal Borough of Kensington and Chelsea.
The Role
As a Housekeeping Supervisor you will play a key role in ensuring efficient housekeeping operations up to hotel brand standards, provide excellent guest experience and achieve 100% guest satisfaction.
Your key duties will include:
1. Allocate work duties to Team Members.
2. Perform routine inspections of rooms, service areas, store rooms and corridors.
3. Report and log any maintenance defects found in the rooms and assigned areas.
4. Manage, efficiently, stock control and the maintenance of equipment.
5. Assist in monitoring and controlling housekeeping procedures, including lost and found, key control, security and emergency procedures.
The Person
As well as having previous experience in a Housekeeping supervisory role, you’ll have an absolute commitment to delivering exceptional level of guest service, a charismatic personality with good communication and organisational skills. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. A good command of the English language is essential.
The Hotel
Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms and 11 suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation.
The rooms and suites at the hotel exude elegance and guests can savour fine British-French fusion cuisine in W/A Kensington Restaurant & Bar, enjoy a traditional Botanical Afternoon tea in Botanica with its sophisticated atrium setting or unwind with a late-night drink in our concept cocktail bar ESQ.
Why join the 100 Queen's Gate Team?
Benefits and Perks
* Health & Wellbeing Cash Plan
* Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
* Life Assurance Scheme
* Pension Scheme
* Complimentary meals on duty
* Opportunities for internal career progression
* Dry cleaning and uniform laundering on duty
* Professional training and development opportunities
* Paid birthday day off
* Employee recognition programmes to celebrate your achievements
* Refer a Friend incentive
* Discounts in our F&B Outlets: Rockwell and The Rooftop
* MyCrimson Rewards - Cashback and discount platform for online and in-store shopping
Join us at 100 Queen's Gate Hotel and be part of a team dedicated to creating meaningful experiences. We look forward to welcoming you!
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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