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Remote – Occasional travel to a London office
We are representing a global consulting firm seeking a Lead Service Designer to join their central Design practice for an interim engagement. The role involves working on a project within the HR & People function, analyzing the service experience across systems, processes, and policies, with a focus on backstage work.
We are looking for candidates with:
* Significant experience as a Senior or Lead Service Designer
* Experience working in large enterprise organizations
* Familiarity with formal value measurement frameworks (VMFs)
If interested, please apply.
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