An exciting opportunity has arisen for a Support Medical Secretary to join the Neurosurgery Department at Sheffield Teaching Hospitals on a permanent basis.
This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
You will be expected to effectively and confidently support the Medical Secretaries in their roles to maintain a high standard of working practices within Neurosurgery.
* Type patient letters relating to clinic appointments, test results, referrals, discharge summaries and MDT outcomes, from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.
* Cover the medical secretaries' absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.
* Assist the medical secretaries in managing patients through their 18 week pathway. Validate pathways and amend them on Lorenzo when typing. Escalate any possible breaches to Line Managers.
* Assist medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.
* Manage patient investigations using Trust computer systems.
* Deal with telephone queries from patients/other healthcare workers.
* General admin such as filing and photocopying.
* Assist with the prepping and outcomes of Multidisciplinary Team Meetings.
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
For further details / informal visits contact:
Name: Holly Haystead/Chris Griffiths
Job title: Neurosurgery Service Co-ordinators
Email address: h.haystead1@nhs.net
Telephone number: 0114 2261041
For informal visit requests please contact Holly Haystead or Chris Griffiths.
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