We have a great opportunity for a Sales Manager to work with one of the largest civil engineering and infrastructure specialists across the water, transport, built environment and energy sectors. Job Description: Manage the sales team including the internal sales desk, ensuring T/O and profit targets are met and that the business achieves growth in line with its strategic plan. Key Responsibilities: Sales
* Achieve growth in all areas of the business and ensure that they are in line to hit their sales targets at all times by monitoring sales on a daily, weekly and monthly basis and through managing the sales team.
* Manage a customer portfolio of key accounts
* Build strong lasting customer relationships with all their key accounts and ensure retention of their key accounts remains a top priority
* Build strong lasting supply chain relationships with all their key supply chain partners to ensure that you are up to date with the latest products and innovations surrounding their products and services
Business Development
* Work closely with the Marketing Manager to ensure that they are targeting the right customers with offers, promotions, clearances, and special offers
* Identify mailshots and exhibitions that they should be carrying out as a business
* Ensure that customer feedback is obtained and shared on a regular basis to make their business more efficient and to ensure that customer service remains at a high standard
* Monitor their competition from a sales perspective and ensure that all information is shared this could include promotions, offers, or new products and innovations
Customer Relationship Management
* Oversee the CRM system to ensure that all customer information is up to date and that their sales team are logging all activities and opportunities
* Regular networking is required on a regular basis at industry events and exhibitions, building relationships around customers and future recruits for their business
* Ensure that customer complaints are dealt with and addressed in a timely and professional manner and closed out correctly with all necessary departments and managers
People
* Manage the internal and external sales team ensuring that set targets are met on a monthly basis e.g. turnover, profit, trading customers, new customers, calls and visits
* Ensure that all new enquires, new prospects and opportunities are followed up or passed onto the Account Managers to be followed up and managed to maximise repeat leads
* Ensure that regular one-to-ones are carried out on a monthly basis and that coaching, mentoring and performance is incorporated into the one to ones
* Ensure that Sales meetings are in place on a monthly basis as a minimum and that sales results (KPIs) are shared with the team
* Manage, develop and motivate your team to ensure they achieve maximum performance Identify development and training needs for all personnel via the PDR process
Reports & Administration
* Complete a winning works summary on a monthly basis that contributes towards their board report submission
* Ensure that sales dashboards and KPIs are maintained and shared with your team on a monthly basis
Requirements Essential
* Detailed knowledge of sales
* Experience in building relationships at all levels to drive our business forward
* Strong verbal and written communication skills
* Strong presentation skills
* Good time management and planning skills
* Ability to prioritise workload and meet deadlines
* Team player
* IT skills, CRM experience is essential
Desirable • Experience working in the construction supply industry