Job Title: Customer Installations Manager
Salary: £40k plus bonus
Job type: Full Time
The Company, the UK’s No1 fitted bedroom company, are looking for a customer installations manager to join our team.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK
The role:
* manage the planning of customer deliveries and service fulfilment and to budget through your small customer installations team.
* manage the scheduling of installations nationally.
* manage day-to-day communication with our customers and our Service team
* ensure full compliance around health and safety
* monitor key KPI performance and ensure the department is delivering in line with our business plan
You will need:
* extensive management experience - you’ll have proven experience of managing teams in a customer facing environment. Initially, this is a small team but ongoing expansion will drive the scope of this.
* experience of delivering services in the B2C environment
* customer scheduling knowledge
* knowledge of small van logistics
* problem resolution
The Candidate:
This role demands an ideal candidate who will demonstrate customer focus and attention t...