My client a leading law firm in the City are looking for a legal Credit Controller for a 6month FTC, you will play a crucial role in managing the Firm’s debtors while maintaining excellent client relationships. This position is ideal for someone who is dedicated to delivering high-quality services with a focus on client satisfaction and effective communication. Day-to-day of the role: Deliver consistent, high-quality services focusing on responsiveness, client satisfaction, and effective communication. Assist in developing and delivering products and services that meet client objectives and business needs. Implement process improvements to maximise efficiency and effectiveness. Develop and enhance relationships with clients through effective relationship management strategies. Enforce credit policies, including query resolution and management of bad/doubtful debt. Conduct daily debt reviews using the ARCS calendar to chase outstanding debt, ensuring all information is fully recorded onto the ARCS system according to best practice guidelines. Liaise with both external and internal clients to progress payment of invoices. Handle client queries, escalating to the Practice Group Team or Partner as required. Engage in discussions with the Practice Group team on debtor issues and maintain up-to-date bad and doubtful debt provisions. Work with the Debt Recovery Team to minimise overdue debt and perform account reconciliations to ensure correct allocation of funds received. Produce manual statements as required. Required Skills & Qualifications: Knowledge of credit control processes within a law firm. Familiarity with legal billing systems is beneficial. Proficiency in MS Excel and Word. Excellent written and verbal communication skills, confident with a professional telephone manner. Analytical skills to effectively resolve queries and show flexibility in approach. Enthusiastic about the role and keen to contribute to the team. Ability to work within given timeframes and anticipate likely workflows. Consistently produces accurate work. Experience in account management is preferable. Benefits: Competitive basic salary with annual reviews. Flexible, hybrid working policy. Generous bonus scheme. Up to 25 days holiday, rising to 28 days with service plus a holiday exchange scheme. Private medical insurance. Enhanced parental leave. Commitment to reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.