Date Posted: 2024-11-06 Country: United Kingdom Location: Liftec Express Andover, Unit 27, Focus 303 Business Centre, Walworth Industrial Estate, Andover, Hampshire, SP10 5NY Technician Over the past 20 years, Liftec has maintained its fiercely independent status as a lift company supplying and modernising all types of lifts from single goods lifts, stair lifts/ mobility to large group passenger installations. We maintain and repair lifts of all types and manufacture, providing a full 24 hour, 365 day call-out service. Liftec has gained a reputation for having highly experienced, professionally driven lift people known for their ability to solve problems. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the Liftec culture of dedication, professionalism and the desire to succeed, is found in all of our people who in turn, are our assets that make things happen for our customers. What are we looking for? We are currently recruiting for a Lift Service Technician (ideally NVQ Level 4 qualified or equivalent qualified - but open to supporting an NVQ L3 qualified engineer who can demonstrate expert knowledge and a desire to progress and develop in the role). The ideal candidate will provide technical support, escalations and trouble-shooting to engineers in and across London and the South East region. As a qualified lift Technician you will be expected to: - Provide technical support and trouble-shooting to a wide range of equipment - Ensure Shut Down Resolution within contract target KPI's - Identify problems via root cause analysis and implement corrective actions - Mentor and assist in upskilling of local lift engineers - Travel when and where required in order to resolve particular issues as and when they arise. - Conduct Technical Surveys on problematic equipment To be successful in this role you will: - Be qualified to at least NVQ Level 4 or equivalent - Have in-depth knowledge of a variety of different makes and types of equipment, such as dock-levellers, goods and platform lifts, scissor lifts and hydraulics - Have all-round knowledge of lift equipment and that you can demonstrate that you can apply lift engineering principles to maintenance and fault diagnosis. What can we offer you? - Competitive Basic Salary - A real commitment to your career progression and development - A culture which encourages innovative ideas and appreciates our talent is the key to our success More about us We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from talented Service Lift Engineers, Repair Lift Engineers, Call-Out Engineers, Modernisation Lift Engineers or Installation Engineers who have a valid Driving Licence, have the NVQL4 or equivalent qualification and who live within a commutable distance of London. Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers. Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team. Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careersotis.com _._ Privacy Policy and Terms: Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.