Could you provide support to victims of crime and empower them to overcome the emotional, psychological and practical effects of crime?
County/Borough: Essex
Office location: Suite 4 The Chequers, High Street, Ingatestone, Essex, CM4 0DG
Expected Number of Hours: 3 or more hours per week
DBS required? Enhanced
Police vetting required? No
Closing Date: 27/08/2025
Refno: 4374
Depending on your role, you could be:
* Contacting victims of crime and helping them to overcome the effects of crime, via face to face, video, or telephone support
* Advising them on the Criminal Justice System and helping them to navigate through it
* Identifying situations where the individual should be referred to alternative support networks
* Sending in reports to the line manager to keep records up to date
* Providing some administrative support to local teams if required
* Writing letters to local organisations to raise funds
* Inputting data on our Case Management System
The benefits of volunteering at VS:
* Comprehensive induction and one-to-one support for the role
* Access to the Employee Assistance Programme which provides free, confidential assistance with any work, personal or family issue
* Rewarding sense of having made a positive difference to people's lives
* Learn about the work of criminal justice agencies
* Free access to a wide range of eLearning and training opportunities to develop new skills
* Ability to engage with the Victim Support Volunteer Panel who represent our volunteers at a national level across the organisation
* Progress by specialising in supporting victims of specific crimes (such as domestic abuse or hate crime)
VS is a 'Disability Confident' recruiter, committed to offering disabled people a guaranteed interview if they meet the minimum criteria for the volunteer role, subject to some exceptions.
VS is committed to supporting and promoting equality and diversity and to creating an inclusive environment. We believe having a diverse cohort of volunteers allows us to represent the communities we serve and connect better with people affected by crime. We therefore welcome applicants from all backgrounds.
This opportunity is available to all applicants aged 18 and over. This role requires references and internal safeguarding checks. Volunteers will be asked to provide all relevant documents for VS to carry out these checks. All volunteers must have an active email address that they use regularly and be willing to engage in our electronic means of communication, keeping up-to-date with information on our intranet, maintaining personal details on our database, and engaging in two-way communication.
Download the specification for this service delivery role, in order to see further information on the role responsibilities, training, and required skills and experience.
Company
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We have been a Stonewall top 100 employer since 2010 and placed highly in our sector in addition to being recognised as a ‘Top Trans employer’. We have also been ranked #39 of 100 organisations by the National Centre for Diversity.
To find out more about what equality, diversity and inclusion means at Victim Support visit our dedicated equality, diversity and inclusion page where you can access our EDI policy, EDI strategy and information about our staff and volunteer EDI networks.
Each year we have around 300 job opportunities in England and Wales, in both frontline offices and supporting areas. In frontline jobs you work directly with victims, witnesses and volunteers. In supporting jobs, you work in areas such as bid writing, policy and research, fundraising, communications, information systems, human resources and finance.
Our people are motivated by teamwork, our values and our vision. We strive to deliver the best services to the community while you build your career with us. We offer a range of benefits, a flexible working environment, and opportunities for training and development.
If you have any questions about our current vacancies or would like to receive any of our documents in an alternative format, please email recruitment@victimsupport.org.uk.
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