REGISTERED SERVICE MANAGER Salary: Up To £50,000 per annum. Excellent benefits : Enhanced holiday & sick pay, free on-site parking, healthcare cash back scheme, free on-site gym, free meals on duty. What we offer: You will be entitled to an excellent benefits package and enjoy a great working environment and practices: • Excellent salary - up to £50,000 per annum. • 33 days annual leave (including bank holidays) • Generous pension Scheme – employer 7% contribution / employee 5% contribution. • Health policy (cash back policy for optical, dental, therapy treatments & consultations). • Free on-Site Gym • Godalming station less than 5 mins walk away / free car parking on-site. • DBS free of charge. • Free on-site parking. • Discounted/free food. • Enhanced company sick pay. • Employee referral programme Your duties as a Registered Service Manager, will include, but not be limited to: • Lead, supervise and manage Deputy Managers, Senior Support Workers, Support Workers; day and night, bank and agency staff. • Conducting appraisals, supervisions, and induction where appropriate, as well as day to day leadership. • Manage the rota to ensure the service is always covered within CQC compliant guidelines. • Ensure that the development and training of all staff is up to date and within the required compliance. • Provide peer support for other managers and assist in the implementation of management decisions. • Ensure the maintenance of essential documentation. • Encourage communication - promote an open environment for discussion providing the opportunity for feedback. • Ensure effective administration and record keeping of all medication. • Take responsibility in an emergency and if necessary, carry out an evacuation in case of fire or any other major incident • Maintain paperwork required under legislation, e.g. CQC inspection requirements. • Be conversant with and implement the policies and procedures. • To strive constantly to empower our residents to reach their full potential, while respecting and enhancing their individual rights. • Have an understanding of how to manage and resolve employee relation issues. • Lead team meetings and support resident meetings in the service. • Liaise positively with parents and external parties such as GPs, Consultants, Health Care Professionals and Local Authorities. Essential: Excellent written and verbal communication with the general public, trustees, professional bodies and all other parties • Knowledge and experience using Microsoft programmes and calendars. • Understanding of CQC Fundamental Standards and KLOEs. • Experience in managing and developing staff teams. • Experience with MCA and DOLs. Desirable: • Understanding of CQC requirements in the event of an Inspection. • 2 years’ previous experience in a managerial role in a health or social care setting. • Driver with full licence. Inclusivity & Diversity: We recognise that all our colleagues are uniquely different and bring their own originality creativity, and identity to work. We encourage people from all backgrounds to be part of our charity in supporting our inspirational residents. • Must hold an appropriate health & social care qualification - minimum QCF Level 5