Job summary Exciting Opportunity: Practice Development Pharmacy Technician Join our dynamic Patient Services team at Denmark Hill We're looking for a dedicated Practice Development Pharmacy Technician who is passionate about enhancing pharmacy practice and patient care. Key Responsibilities: Demonstrate expert knowledge in all aspects of Patient Services and Pharmacy Practice, working in Patient Services on designated days. Collaborate with the Patient Services Team to deliver high-quality education and training on local policies, procedures, and safety initiatives, while supporting the implementation of system changes. Proactively train pharmacy staff on-the-job and conduct training needs analysis to identify priority areas for ongoing educational support within the Operations team. Lead the continuous education, training, and professional development of staff, promoting the acquisition of new skills, knowledge, and competencies. Act as an autonomous professional practitioner and role model within the department. Main duties of the job Main Duties and Responsibilities Policy & service development: To be responsible for the education and development of all Pharmacy staff in practice supporting on-the-job training and practice development. To work with the Patient Services Team to develop and maintain orientation packages for new staff and be responsible for their orientation to the dispensary and department. To support with reviewing and writing Patient Services SOPs as required. To lead the continuing education, training and professional development of staff continuously promoting the acquisition of new skills, knowledge and competence in Patient Services and the wider department. To liaise with the Patient Services Team to identify how best training and development can be utilised to meet service needs and manage risk. To contribute to an environment in which effective practice is fostered, implemented, evaluated and disseminated through a range of approaches. To propose, contribute to, and participate in, pharmacy service developments and quality improvement projects in line with departmental and Trust priorities. To develop and maintain accurate training records and produce reports as required. To provide the Deputy Chief Pharmacist Operations with details of output, performance and activity at specified time intervals in the agreed format. About us King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible. Date posted 24 October 2024 Pay scheme Agenda for change Band Band 6 Salary £44,806 to £53,134 a year per annum incl HCA Contract Permanent Working pattern Full-time Reference number 213-CAY-6737451 Job locations King's College Hospital Denmark Hill London SE5 9RS Job description Job responsibilities Policy & service development: To be responsible for the education and development of all Pharmacy staff in practice supporting on-the-job training and practice development. To support the Dispensary managers with pharmacy staff inductions and help to coordinate workflows & capacity. To work with the Patient Services Team to develop and maintain orientation packages for new staff and be responsible for their orientation to the dispensary and department. To support with reviewing and writing Patient Services SOPs as required. To lead the continuing education, training and professional development of staff continuously promoting the acquisition of new skills, knowledge and competence in Patient Services and the wider department. To liaise with the Patient Services Team to identify how best training and development can be utilised to meet service needs and manage risk. To contribute to an environment in which effective practice is fostered, implemented, evaluated and disseminated through a range of approaches. To ensure all work carried is carried out in accordance with departmental policies and with due regard to good dispensing practices, cleanliness and tidiness. To propose, contribute to, and participate in, pharmacy service developments and quality improvement projects in line with departmental and Trust priorities. To develop and maintain accurate training records and produce reports as required. To provide the Deputy Chief Pharmacist Operations with details of output, performance and activity at specified time intervals in the agreed format. Staff management and training To be responsible for the management of Rotational Assistant Technical Officers in Patient Services and support Apprenticeship completion/ directly manage their enrolment onto NVQ L2/L3 and be their Work Training Supervisor to support course completion. To work as Educational Supervisor (ES) and facilitate training for staff undertaking ACPT training as per departmental requirements. To work as a Practice Supervisor (PS) to support Pre-Registration Pharmacy Technicians and ensure there are sufficient supervisors to support them in their dispensary rotation, including carrying out observations and Multisource Feedback Forms. To support the training and development of external students in the Dispensary, i.e. Project Search Interns, Work Experience Students, Mpharm students and others. To work collaboratively with the Education and Training team to ensure that all trainees objectives are met, and adequate practice supervision is provided when in Dispensary. To participate in the recruitment and selection of pharmacy staff. To partake in Local Faculty Group (LFG) meetings and Pharmacy Technician Management (PTM) meetings to feedback on training and support departmental initiatives. To act as an autonomous professional practitioner and always behave in a manner that is professional, positive and polite. To be a role model and maintain high standards of practice at all times. To identify and facilitate the training and development of pharmacy staff in line with service needs and personal development plans. To assess, review and give constructive feedback about Pharmacy practice and competencies of staff in Patient Services. To provide education for other pharmacy staff related to a pharmacy practice and educational issues. To participate in education and training programmes to develop skills as part of a commitment to continuing professional development and the concept of lifelong learning and maintain a portfolio of practice. To undertake CPD/ revalidation as required by the General Pharmaceutical Council. Research and development To develop, implement, monitor and evaluate policies and guidelines. To supervise other Pharmacy staff in undertaking audit projects. To be aware of research and developments in the field of Pharmacy practice and Patient Services. To utilise and evaluate tools to audit education, training and professional practice within Pharmacy. To undertake own research and publish practice research in Pharmacy Training & Development. To present the results and outcomes of own research and audits locally, nationally or internationally as appropriate. General The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued. To observe and maintain strict confidentiality of personal information relating to patients and staff. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed At Kings we are a kind, respectful team: Kind. We show compassion and understanding and bring a positive attitude to our work Respectful. We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional. Infection Control Statement The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas. The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times. Infection Control Statement The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas. The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times. For further details please see the full job description and person specification attached. For any queries contact the current post holder: Rosie Mwandiambira 02032995712 Job description Job responsibilities Policy & service development: To be responsible for the education and development of all Pharmacy staff in practice supporting on-the-job training and practice development. To support the Dispensary managers with pharmacy staff inductions and help to coordinate workflows & capacity. To work with the Patient Services Team to develop and maintain orientation packages for new staff and be responsible for their orientation to the dispensary and department. To support with reviewing and writing Patient Services SOPs as required. To lead the continuing education, training and professional development of staff continuously promoting the acquisition of new skills, knowledge and competence in Patient Services and the wider department. To liaise with the Patient Services Team to identify how best training and development can be utilised to meet service needs and manage risk. To contribute to an environment in which effective practice is fostered, implemented, evaluated and disseminated through a range of approaches. To ensure all work carried is carried out in accordance with departmental policies and with due regard to good dispensing practices, cleanliness and tidiness. To propose, contribute to, and participate in, pharmacy service developments and quality improvement projects in line with departmental and Trust priorities. To develop and maintain accurate training records and produce reports as required. To provide the Deputy Chief Pharmacist Operations with details of output, performance and activity at specified time intervals in the agreed format. Staff management and training To be responsible for the management of Rotational Assistant Technical Officers in Patient Services and support Apprenticeship completion/ directly manage their enrolment onto NVQ L2/L3 and be their Work Training Supervisor to support course completion. To work as Educational Supervisor (ES) and facilitate training for staff undertaking ACPT training as per departmental requirements. To work as a Practice Supervisor (PS) to support Pre-Registration Pharmacy Technicians and ensure there are sufficient supervisors to support them in their dispensary rotation, including carrying out observations and Multisource Feedback Forms. To support the training and development of external students in the Dispensary, i.e. Project Search Interns, Work Experience Students, Mpharm students and others. To work collaboratively with the Education and Training team to ensure that all trainees objectives are met, and adequate practice supervision is provided when in Dispensary. To participate in the recruitment and selection of pharmacy staff. To partake in Local Faculty Group (LFG) meetings and Pharmacy Technician Management (PTM) meetings to feedback on training and support departmental initiatives. To act as an autonomous professional practitioner and always behave in a manner that is professional, positive and polite. To be a role model and maintain high standards of practice at all times. To identify and facilitate the training and development of pharmacy staff in line with service needs and personal development plans. To assess, review and give constructive feedback about Pharmacy practice and competencies of staff in Patient Services. To provide education for other pharmacy staff related to a pharmacy practice and educational issues. To participate in education and training programmes to develop skills as part of a commitment to continuing professional development and the concept of lifelong learning and maintain a portfolio of practice. To undertake CPD/ revalidation as required by the General Pharmaceutical Council. Research and development To develop, implement, monitor and evaluate policies and guidelines. To supervise other Pharmacy staff in undertaking audit projects. To be aware of research and developments in the field of Pharmacy practice and Patient Services. To utilise and evaluate tools to audit education, training and professional practice within Pharmacy. To undertake own research and publish practice research in Pharmacy Training & Development. To present the results and outcomes of own research and audits locally, nationally or internationally as appropriate. General The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued. To observe and maintain strict confidentiality of personal information relating to patients and staff. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed At Kings we are a kind, respectful team: Kind. We show compassion and understanding and bring a positive attitude to our work Respectful. We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional. Infection Control Statement The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas. The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times. Infection Control Statement The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas. The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role. These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times. For further details please see the full job description and person specification attached. For any queries contact the current post holder: Rosie Mwandiambira 02032995712 Person Specification Experience Essential Significant experience of working in a Pharmacy (community or hospital) Experience of research and audit work Desirable Knowledge of procedures for dispensary services Knowledge of current roles and training requirements of Pharmacy Assistants and Technicians workforce Knowledge of pharmacy computer systems Qualifications Essential Recognised GPhC accredited Level 3 Pharmacy Technician qualification or equivalent Professional registration with the General Pharmaceutical Council Accredited Checking Pharmacy Technician qualification Practice Supervisor Training or equivalent experience Line Management experience Desirable Educational Supervisor Training (Propharmace) Previous experience of co-ordinating NVQ Level 2 award Member of APTUK Previous experience of co-ordinating NVQ Level 2 award Person Specification Experience Essential Significant experience of working in a Pharmacy (community or hospital) Experience of research and audit work Desirable Knowledge of procedures for dispensary services Knowledge of current roles and training requirements of Pharmacy Assistants and Technicians workforce Knowledge of pharmacy computer systems Qualifications Essential Recognised GPhC accredited Level 3 Pharmacy Technician qualification or equivalent Professional registration with the General Pharmaceutical Council Accredited Checking Pharmacy Technician qualification Practice Supervisor Training or equivalent experience Line Management experience Desirable Educational Supervisor Training (Propharmace) Previous experience of co-ordinating NVQ Level 2 award Member of APTUK Previous experience of co-ordinating NVQ Level 2 award Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name King's College Hospital NHS Foundation Trust Address King's College Hospital Denmark Hill London SE5 9RS Employer's website https://www.kch.nhs.uk/ (Opens in a new tab)