The TWR Group is a manufacturer and supplier of high-quality aluminium and PVCu windows, doors, and conservatories for UK trade customers. Our trade customers span various sectors, including new build, education, public sector, commercial, and social housing.
Role Description
This is a full-time on-site role for a Trade Counter Sales Assistant located in Sunderland. The Trade Counter Sales Assistant will be responsible for day-to-day tasks such as assisting customers with their product inquiries, processing orders, providing excellent customer service, and maintaining the organization of the trade counter area.
Qualifications
* Interpersonal Skills, Customer Service, and Communication skills
* Sales and Organization Skills
* Ability to work effectively in a fast-paced environment
* Strong attention to detail and accuracy
* Previous experience in a similar role is preferred
* Knowledge of aluminium and PVCu products is a plus
* Maintain accurate records of transactions and client interactions using basic maths skills.
* Handle phone inquiries with professionalism, demonstrating excellent phone etiquette.
Job Type: Full-time
Pay: From £26,000.00 per year
Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* customer service: 1 year (preferred)
Work Location: In person
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