Job Description
VANRATH are thrilled to be Partnering with a Major Bank with the Recruitment of skilled Mortgage Administrators to join a growing and dynamic team based in Newtownabey. This is a highly reputable employer with multiple awards in their industry.
Salary : £22,000 - £25,000 + Bonus scheme +Private Medical insurance + Fantastic Benefits Package + Career Progression + Incentives & Rewards.
Responsibilities:
1. Mortgage and protection business processing and submissions.
2. Customer update calls.
3. Mortgage lender and protection provider calls to progress applications.
4. Customer service calls, asking for reviews, updating customers.
5. Dealing with general customer queries.
6. Answering inbound customer calls.
7. Meeting daily activity targets.
8. Working within a team to take on administrative duties.
9. Dealing with estate agents, solicitors, valuers and mortgage lenders.
Essential Criteria:
10. 2 years' experience in an administrative role ideally with Mortgage experience.
11. Excellent communication and listening skills
12. Ability to understand complex information clearly
13. Work well within a team
14. Natural eye for detail
15. Ability and willingness to learn and adapt to changing guidelines
16. Organised with the ability to work to a plan, checklists and guides
17. Ability to work independently
18. IT skills
19. Strong focus on customer service
20. Target driven
INDPH
''I found VANRATH to be friendly, professional, and genuinely interested in understanding exactly what the candidate is looking for. The entire process was smooth and efficient, I was kept informed throughout.''
''Very pleased with the service provided and extremely appreciative to VANRATH, who I'd highly recommend.''
''Professional, on the ball, and genuinely advocate for you as an employee.''
''VANRATH were incredibly helpful and really understood what I was looking for and my motivations.
When it came to receiving the offer they actually encouraged me to think about it, and make sure it was right for me rather than the usual recruiter thing to do which is to push to make a decision. This was a breath of fresh air and actually made the decision easier as there was no pressure.''