Employer: Lancashire Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: ELFS Business Services
Town: Darwen
Salary: £24,071 - £25,674 Per annum/Pro Rata
Salary period: Yearly
Closing: 30/03/2025 23:59
Band 3
Job Overview
Would you like the opportunity to join a progressive and forward-thinking Payroll Department?
We are looking to recruit an Expenses Clerk, who has a passion for helping to provide an excellent customer experience to clients, an excellent telephone manner, and strong administrative and IT skills. The candidate must demonstrate attention to detail and a commitment to contributing to service improvement and development. The ideal candidate would have an administrative background or experience in a high-pressured office environment that adheres to strict deadlines.
You will be required to work independently and as part of our friendly and supportive Payroll team.
As a large, leading shared service provider, this opportunity may allow you to enhance your skills, with opportunities throughout ELFS for progression.
Main Duties of the Job
You will assist in providing high-quality routine support to ensure the correct and accurate payment of expenses in line with NHS Terms and Conditions of service and locally agreed Client Expenses policies, learning all elements of the expenses clerk role.
You will record, investigate, analyze, and resolve any queries arising from employees both orally and electronically in a professional and timely manner.
You will assist in ensuring that the Vehicle repository is updated and maintained in ESR, assist where possible with queries relating to the electronic expenses system, and maintain records to ensure the accurate recording of P11Ds.
You will provide general clerical duties across the department as required.
Working for Our Organisation
ELFS Business Services is a business division of Lancashire Teaching Hospitals NHS Foundation Trust. As a leading provider in NHS Payroll Services, we combine best practices of shared service solution design with our extensive knowledge and experience in delivering NHS Payroll Services at a cost-effective price. Our payroll services are successfully delivered to over 100,000 NHS employees across 13 large NHS Trust/ICBs throughout the country every month, including weekly payrolls, ensuring employees are paid accurately and on time.
We work in partnership with our clients, building strong working relationships and putting our customers at the heart of what we do.
Established in 2002, ELFS is a proven NHS owned Shared Service solution providing Financial and Payroll services to thirty-four NHS organisations and one CIC throughout the country from its Head Office based in Darwen, Lancashire, with a satellite unit based at St James House in Salford.
Our payroll department provides comprehensive Payroll, Pensions, Expenses, and Service desk support to our clients. We are passionate about providing high-quality services, staff development, and growing our talent. We understand that quality and accuracy are paramount and encourage our staff on continued learning and development.
The post is based at our head office in Darwen, just off Junction 4 of the M65. We operate hybrid working, giving you the flexibility to work from home as well as in the office.
Detailed Job Description and Main Responsibilities
Review and process online and paper staff expense claims, ensuring they are correctly authorised, paid promptly and accurately in accordance with AfC, M&D, and local terms and conditions, and the client organisations reimbursement policy.
Plan, manage, collate, and input information to ESR promptly and accurately for the purpose of making correct payments. This involves the expert interpretation and analysis of AfC Terms and Conditions of Service, HMRC Legislation, Easy Online Expenses Systems, and ELFS Procedures.
Train to analyze, interpret, and calculate information from Online and Paper Expenses claims. Utilize judgmental skills and initiative to make manual and verify automated calculations by applying the appropriate pay rates where not all the relevant information is available.
Respond to expenses queries, escalating any which are complex/contentious queries concerning staff expenses.
Plan and organize your own work schedule within the framework of the payroll deadlines and timetable to provide a professional and effective service.
Person Specification
Qualifications and Education
* GCSE in Maths and English or equivalent qualifications at Grades 9-4 (A*- C)
* Minimum of 5 GCSEs including Maths & English at Grades 9-4 (A*- C) or equivalent qualifications.
Knowledge and Experience
* Aware of the concept and application of confidentiality
* Experience of working within an office environment
* Experience in working with Microsoft packages e.g., Excel and Word.
* Administrative background
* Experience of Oracle pay systems
Thanks for taking the time to view this advert; we’re looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received, so it would be best to apply as soon as you can. We’ll contact you by e-mail to update you on the progress of your application, so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity, or veteran status are encouraged to apply for this post.
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