Launceston Medical Centre has an exciting opportunity for a HR Advisor to join our team. As HR Advisor you will be involved in all aspects of generalist HR activities and will work in collaboration with the Senior Management Team.
The ideal candidate will be an experienced HR Administrator or HR Advisor who can demonstrate HR generalist expertise, who has a CIPD qualification or equivalent experience or qualifications. You will be an individual who can work on your own initiative but be a strong team player and the ability to handle multiple tasks and prioritise workloads.
The ideal candidate will be able to demonstrate outstanding communication and interpersonal skills, exceptional IT skills are also essential as we embrace digital ways of working. The ideal candidate will be motivated and committed to developing the knowledge and skills required for the role and for ongoing professional development.
Main duties of the job
To lead, coordinate and develop the HR service within Launceston Medical Centre and to provide a professional, high quality, cost effective HR service to the Practice and Partnership. The role will be hands-on and required to assist the management team of the overall HR operations and the delivery of strategic business objectives.
The post holder will play a key part in ensuring that the HR service is person focused, efficient and effective and delivered to the highest possible professional HR standards. The role will be focused on developing a variety of HR related activities encompassing administration, advisory and senior level coordination elements of the whole employee life cycle from onboarding through to exit.
Job responsibilities
* Managing and supporting senior managers and team leads with Employee Relations cases, including performance, grievance, general disputes, conduct and capability investigations, disciplinaries, appeals and grievances from start to finish.
* Coordination of recruitment processes to include advertisements, arranging interviews, sending letters and documentation to candidates.
* Administration of role offer process to include offer letters and contracts, associated forms, digital induction forms and checklists.
* Maintenance of training documentation; to include updating online training portal, organising external training courses, monitoring, and chasing completion of training courses.
* Ongoing evaluation of staff inductions, appraisal, training and development opportunities, liaising with the Line Managers to ensure staff are appropriately trained to fulfil their roles.
* Support team leaders and line managers with probation reviews and annual appraisals.
* Managing employee absence, including high absence levels and long-term ill health capability cases.
* Managing employee leave, including maternity/paternity, medical appointment and unpaid absences.
* Maintaining up to date knowledge of Employment Legislation, and participate along with the Practice Manager in reviewing, maintaining and implementing new HR policies and procedures in line with changes to employee legislation as required.
* Providing professional written and verbal HR advice, preparing case-related documentation, and ensuring the correct and consistent approach to practice policy and procedures.
* Supporting with the day-to-day application of HR policies and procedures and that all documentation and internal records are kept up to date.
* Proactively seek to understand readiness for change and develop and lead initiatives to ensure successful implementation with key stakeholders.
* Proactively work with managers to develop and promote a culture of healthy employee relations and effective partnership working.
* Review and manage Reward and Benefits on annual salary and benefit reviews as well as headcount planning.
* Support accounts clerk with payroll, including pay changes, HR updates, second checking and identifying payroll concerns or disputes.
* Starters and leavers administration including IT set ups, induction briefings, supporting training plans and establishing personnel file set up or termination.
* Sickness absence return to work meetings and associated administration.
This role will be part of the sickness call group, answering the absence line and communicating non-attendance or lateness to relevant line managers and teams.
Person Specification
Qualifications
* CIPD Level 5 or Equivalent
* Commitment to Continuing Professional Development
Experience
* Experience in a HR Department including providing generalist HR advice
* Experience of working within healthcare / NHS or General Practice.
Skills
* Ability to interpret policies, terms and conditions and analyse situations.
* Excellent IT skills, including Microsoft Office and ability to use other systems as required.
* Developed interpersonal and communication (written and verbal) skills required to exchange sensitive, complex information.
* Ability to plan, prioritise, manage and organise own workload to meet conflicting and competing service needs.
* Judgement and problem-solving skills to be able to provide options/solutions on people management issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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