Job Description
We are currently seeking a proactive and detail-oriented Operations Coordinator to join our dynamic Trade Inspection Services team. This role is essential in supporting the administrative and operational functions that ensure the smooth day-to-day running of our Agriculture and Minerals Trade and Logistics Department.
As the first point of contact for clients and site visitors, you'll play a key part in maintaining our high standards of service and safety. This is a varied and rewarding role where no two days are the same – ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.
Key Responsibilities:
1. Provide comprehensive administrative and operational support to the department
2. Respond promptly and professionally to client enquiries
3. Greet and manage visitors to the site, ensuring adherence to all safety protocols
4. Support the coordination of trade logistics and inspection services
5. Maintain accurate records and ensure smooth communication between teams
6. Use Microsoft Office and internal databases to manage daily tasks
Qualifications
We are looking for a candidate with strong administrative experience and a background in customer service – ideally within a shipping, logistics, or trade environment. You will be confident, well-organised, and able to manage your workload effectively.
Essential Skills & Qualifications:
7. Proven experience in administration and customer service
8. Proficient in MS Office (Word, Excel, Outlook); database experience desirable
9. Excellent planning, organisational and communication skills
10. A proactive team player with a flexible and adaptable approach
11. A willingness to learn and embrace professional development