TECHNICAL SALES ADVISOR
LOCATION: Swindon
SALARY: £23,000 + Bonus
JOB TYPE: Permanent Monday to Friday 8.30am to 5pm
Role Purpose
The Technical Sales Advisor is responsible for generating quotations and drawings from customer enquiries. You will be self-motivated, organised with the ability to adapt to change and prioritise to suit ever changing demands in a relaxed, and professional office environment.
Job Duties
* Handling customer enquiries via email and telephone in a timely and professional manner.
* Open quotation management including project reviews and quote chasing to ensure we maximise all business opportunities.
* Accountable for logging all enquiries, quotes and orders on to the CRM in house database.
* Responsible from producing and pricing quotations on a range of products using ab in-house drawing package referencing from DWG and supplied customer drawings and enquiries.
* Maintaining good relationships with customers.
* Providing technical support to our customer base within an acceptable timeframe.
* Assisting customers with general information updates regarding their orders or enquiries.
* Using a range of office software, including email, spreadsheets and databases.
* Handling personal data in accordance with the organisations data protection policy.
* Taking on other responsibilities or tasks whenever reasonably instructed or required.
Experience Required
* Good organisational and time management skills
* Proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel
* Attention to detail
* Flexibility and adaptability to changing workloads
* A problem-solving approach to work
* AutoCAD experience would be a bonus
* Full training will be given on all our software and procedures
* Excellent interpersonal, oral and written communication skills
* Good team player with flexible and helpful attitude
* A positive individual with a ‘Can do’ results driven approach and attitude
* Demonstrates trust, openness and respects in dealing with people
* Good teamworking skills and the confidence to lead and motivate a team