The Avenue Surgery is seeking a forward-thinking person to join the team as a data administrator on an 18-month contract. The successful candidate will provide administrative support and services to all members of the practice team, including carrying out searches, audits, and recalls, as well as analyzing errors and corrections.
They will be joining a very busy, fast-paced environment and must be able to think on their feet, multitask in this ever-changing workspace, and have previous use and understanding of databases and reporting.
Main Duties of the Job
* Set and run clinical searches
* Participate in activities relating to QOF/IIF/Vaccination clinics
* Interrogate data for audit purposes
* Extract data from clinical records to produce reports and disseminate required information.
About Us
The Avenue Surgery is a non-dispensing, training practice, caring for circa 18,500 patients in and around the rural town of Warminster, Wiltshire, which is within easy commute to the Cities of Bath and Salisbury.
The practice is led by 8 GP partners and a very hardworking team of both clinical and administrative staff. The team is committed to the surgery vision to provide a service that works with and for the community to meet the widest range of care, health promotion, and education for our patients and staff members.
Job Responsibilities
Job Title: Data Administrator
Hours: Full-time, 37.5 hours per week
Accountable to: Deputy Practice Manager
Job Summary: To provide administrative support and services to all members of the practice team.
Main Duties/Key Tasks:
* Carrying out searches, audits, and recalls as required by the doctors, nurses, pharmacy team, and manager.
* Troubleshoot clinical database analyzing errors and corrections.
* Load updates.
* Set up and run clinical searches.
* Ensure accurate report output.
* Interrogate data for audit purposes.
* Maintain the appointments system with a basic understanding for emergency purposes.
* Ensure security of data at all times.
* Extract necessary data from clinical records to produce reports and disseminate audit information.
Participate in activities relating to QOF/IIF/Flu and Covid campaigns.
* Provide induction training in those areas that are relevant to your job.
Produce and monitor practice returns working with the practice manager. Manage the monthly and quarterly returns to CQRS & PCSE.
Read coding the information into the practice clinical system.
Ensure practice records are kept relating to all items of service claims, producing monthly and quarterly reports for the practice manager.
As requested by the practice manager, prepare statistical or data reports.
Confidentiality:
* In the course of seeking treatment, patients entrust us with sensitive information. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
* All information from any source is to be regarded as strictly confidential.
* Information relating to patients, carers, colleagues, or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures.
Health & Safety:
* The post-holder will assist in promoting and maintaining health, safety, and security as defined in the practice policies.
* Identify risks involved in work activities and undertake such activities in a way that manages those risks.
* Report health and safety hazards and infection hazards immediately when recognized.
Equality and Diversity:
* Support the equality, diversity, and rights of patients, carers, and colleagues.
Personal/Professional Development:
* Participate in any training program implemented by the practice.
Quality:
* Strive to maintain quality within the practice.
Communication:
* Recognize the importance of effective communication within the team.
Contribution to the Implementation of Services:
* Apply practice policies, standards, and guidance.
This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.
Person Specification
Qualifications
* Educated to GCSE standard to include English Language & Mathematics Grade C or above.
* OR NVQ level 2, BTEC first diploma and certificate, O level grade A, B, or C or equivalent or level 2 qualification.
* OR NVQ Level 3 Customer service and administration, or equivalent knowledge base qualification.
* Basic computer and keyboard skills.
Experience
* Ability to work in a fast-paced, ever-changing environment.
* Attention to detail and accuracy on a consistent basis.
* Ability to respond confidently to a range of different people/colleagues in a courteous and professional manner.
* Previous use and understanding of databases and reporting.
* Experience of using NHS computer systems for records, updates, and other functions.
* Experience working in a GP surgery or an NHS office environment.
* Knowledge of working with Systmone TTP computer software program.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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