Direct Marketing Executive (Acquisition)
The purpose of this role is to support the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing acquisition programme through a range of campaigns both online and offline. The role will focus on supporting the acquisition strategy, which includes data and insight to deliver across a variety of channels.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day-to-day management, evaluation, and delivery of our acquisition portfolio.
You will be able to work in a hybrid way between home and 2 days per week at our London office.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work-life balance, and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools, and volunteering days.
About You:
You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills, you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of Google Analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance, and GDPR.
About The Role:
* Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
* Work alongside the Content team to research and develop acquisition products, journeys, and communications, gathering information, case studies, and photos for use in all direct marketing campaigns.
* Manage relationships with external agencies including media houses, designers, and printers; to negotiate costs and monitor performance.
* Work collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and gender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity, and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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