Job Requisition ID: R-11537
Operational Support
Starting salary from £24,720 - £30,900 per annum + benefits
Flexible/Hybrid options
At SP Energy Networks, our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly renewable electricity - safely, securely, and sustainably in the communities we serve.
We know people are central to building a better future, quicker, and we are seeking new talent to join our team.
The role of Administration Support sits within the Customer Interface function of the SP Energy Networks business. In this role, you will provide business support in all activities relating to the network District to ensure the successful running of the Connections programme whilst providing a first-class level of Customer Service at all times.
What you’ll be doing
* Provide administration support within all areas of the business (including to Project Managers and Coordinators).
* Manage all correspondence and communication within the business.
* Ensure that all customer contacts are dealt with in accordance with relevant processes.
* Support the weekly and daily maintenance of the resource plan and work programme.
* Production and delivery of reports and management information within agreed timescales.
* Liaison with external suppliers and other business areas.
* Printing and collation of information to assist in the generation of work packs.
* Ensure quality standards are maintained in all activities performed.
* Ensure awareness of and comply with Company Health, Safety, and Environmental requirements on particular issues as they arise, comply with safety equipment as required.
What you’ll bring
We are looking for individuals who have excellent communication and Customer Service experience, coupled with strong planning and organisational skills. Being able to operate with people at all levels within the organisation is key, as well as possessing the following:
* Significant all-round administrative experience with strong Microsoft Office experience.
* Working knowledge of SAP system.
* Health, safety, and environmental awareness.
* Administration support experience in a multi-stranded Project Support/Co-ordination role or equivalent.
* PC literate - MS Word, Excel, PowerPoint, etc.
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it’s the little things we do in life that make a big difference. Our benefits include:
* 36 days annual leave.
* Holiday Purchase – perfect your work/life balance with extra annual leave.
* Share Schemes.
* Payroll Giving and Charity Matched Funding.
* Technology Vouchers – save more and spread the cost of your technology purchases.
* Electric Vehicle Schemes – to help you transition to green/clean driving.
* Cycle to Work scheme and Public Transport Season Ticket Loans.
* Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan, and annual Health Assessments.
* Life Assurance (4x salary).
* Access to Savesmart financial wellbeing support.
* Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more.
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales, and in the North West of England. We operate over 4000km of cables and lines that make up the transmission network – connecting infrastructure like wind farms into the electricity system.
Inclusion, diversity, and a social purpose are at the heart of everything we do. We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
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