We have an exciting opportunity to join our growing Telephone Interview team (TI) in our buzzing central Leeds Office. £25,500 basic salary. This is a pivotal role for our business where you will be speaking to lots of people throughout the day to help them complete their Life Insurance application. Being able to build rapport with our clients whilst taking them through the detailed application is key whilst also achieving your targets and goals as set by your leader. You diary will be prebooked in advance so each day you will know what your work schedule is. We are running recruitment events in our Leeds office on Wednesday 16th April and Thursday 17th April both starting at 10am. The key skills required for this role are:- Superb telephone manner with confidence in pronouncing medical terminology Customer Service experience (face to face like retail or hospitality or call centre) Great time management - working on booked appointments, often back to back Basic computer skills Attention to detail Empathy Resilience We are able to offer two shift pattens (below). We operate a 40 hour working week for full time roles. You will work every other Saturday 9am-3pm. Shift 1 - 9am-6pm Monday - Friday and 9am - 3pm on Saturday - alternate Friday and Saturdays - £25,500 basic salary £510.00 potential quarterly bonus great benefits Shift 2 - 12pm -9pm Monday - Thursday. 9am-6pm Friday & 9am-3pm Saturday - alternate Friday and Saturdays - £25,500 basic salary £3000.00 late shift allowance £570.00 potential quarterly bonus great benefits This is a hybrid role where you would work two/three days in the office (10 days per month). Mondays and Wednesdays are the regular TI team days in the office. If you can work toward hitting targets, can multitask, have good communication skills, and can quickly build rapport with clients then please apply so we can discuss the role further.