Telford & Wrekin Library Service is looking for a keen individual to join the team to cover maternity leave. This role is for 21 hours per week and will be based at Southwater Library. Brief overview of the role: The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include: answering general and book-related queries, issuing, discharging and shelving books promoting library stock cash handling helping with children’s activities registering new users helping customers in the use of IT via the public access PCs The post holder will also deliver the 'First Point ' services provided in the library The position will involve working fortnightly on a Saturday on a rota basis. The post holder may also be required to work Sundays, evenings and Bank Holidays as required. Skills and experience: Candidates must be: Knowledgeable about books, online resources and information on the Council website Able to work accurately, at times under pressure Able to communicate articulately with a diverse range of library customers Able to use good questioning skills to comprehend and meet the needs of library customers Able to show initiative and a desire for developing new skills For an informal discussion about the role, please contact Hayley Lawson on 01952 388129 or hayley.lawsontelford.gov.uk Please click on the link below to view the job description and person specification. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice. Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including: Competitive rates of pay Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme Staff benefits and discounts, including salary sacrifice schemes Free on-site parking Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day Free access to our employee assistance programme and confidential counselling Find out further information about working at Telford & Wrekin Council including our full list of full list of benefits. A CV template is available if you do not already have a CV. Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas. Attached documents Job Description and Person Specification