Job Description
Following an increase in our Direct Labour Operations headcount, we have opened two new positions within our Gas and Heating Breakdown team. You'll play a crucial role in ensuring our homes are safe, warm, and compliant by providing gas servicing, diagnostics, and repair services to our customers, working independently to deliver first class solutions.
As a Gas and Heating Breakdown Technician at Paradigm, you'll be part of our dedicated Direct Labour Operation (DLO). We provide everything you need in your role, from a fully equipped hybrid van and fuel card to a mobile phone, tablet, and the necessary work clothing and PPE. Your primary focus will be on delivering high-quality gas services, including breakdown diagnostics, repairs, and servicing, to our customers across our extensive property portfolio.
What You'll Do
* Perform gas servicing, diagnostics, and breakdown repairs across various domestic appliances.
* Ensure compliance with health and safety legislation and company policies.
* Maintain high standards of customer care and achieve first-time fixes (95%+).
* Manage van and stock effectively
* Accurately complete paperwork and reports
About You
We're looking for a skilled and experienced professional who meets the following criteria:
1. Essential experience:
2. Significant experience in gas breakdowns across a variety of appliances.