Your new company
They believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side. They provide practical help and personalised support through our education, housing, justice and health and wellbeing services. They work closely with people to help them build independence and to move forward to a better future. And they are compassionate and strong, determined and flexible. And they never give up on people.
Your new role
Every day as a CAS-2 Support Worker, this is an opportunity to make a tangible difference. You'll be part of an integrated team focused on meeting the needs of service users and driving positive outcomes. Your role is essential in fostering independence, supporting transitions, and building stronger communities. The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission directed by the Ministry of Justice. Operating in every region across England and Wales, CAS-2 provides accommodation and support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently the client's largest single contract and is set to grow by 60% over the next 18 months!
What will you be doing:
* No two days are ever the same, and you will be managing your diary to meet the requirements of the role.
* You will meet with Service Users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Service Users.
* You will also need to be able to help our Service Users with applying for HB and paying rent etc.
* All of our properties require meeting the Decent Homes Standard and to do that you will need a sharp pair of eyes to ensure that our houses are clean, tidy and all repairs are reported and actioned.
What you'll need to succeed
* Genuine interest in people - wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation.
* Listening, asking questions to confirm understanding, clear and concise, doesn’t always accept the status quo. Uses common sense to help make decisions.
* Acts with integrity and within professional boundaries in the service users' best interests and the clients.
* Knows when to escalate issues or concerns, and to ask for help.
* Able to manage competing priorities - manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen.
* Pay attention to detail.
* ICT literacy - training will be given to our systems. We need to be able to use outlooks, words and excel at a basic level.
Non-Negotiables - Without these things you would find it very challenging to complete the job role.
* Full clean UK Driving licence.
* Access to vehicle.
* Willing to undertake extensive travel for business.
* Business insurance.
What you'll get in return
* Ongoing contract role.
* Opportunity to work for a leading organisation who are passionate about helping those in need.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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