University Hospitals Coventry and Warwickshire NHS Trust
To provide comprehensive and confidential administration support to the Vascular Surgery team. You will need to have excellent secretarial skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential.
Closing date: please note that this vacancy will close once sufficient applications have been received.
Main duties of the job
The day-to-day duties will include handling telephone calls, emails, dealing with patient queries with tact and sensitivity, updating patient records, dealing with confidential information, typing letters, and filing. You will support the Vascular Nurse Specialists and Band 4 Secretaries.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do.
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.
Job responsibilities
Main duties include providing a comprehensive admin service to the Vascular Surgery team. The service requirements include ensuring that all relevant appointments are booked following Trust policy, relevant paperwork is correct and up to date, E-referrals, outpatient waiting list management, typing, diary management, and dealing with patient queries.
1. To ensure, wherever possible, that all documentation is up-to-date and available whenever decisions are being made, reporting exceptional circumstances where necessary.
2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimise its patient care services.
3. To undertake any other reasonable duties as requested.
Person Specification
Qualification/Training
* See supporting documents
Experience
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Knowledge
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Skills & Abilities
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
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