Job Description
We are currently seeking a Benefits Team Lead to join our team in Lincolnshire.
The requirements of the role will include supporting the Central Services Manager to develop an innovative and engaging benefits service for carers across Lincolnshire, creating a culture of continuous learning, identifying gaps and developing new functions which contribute to contract delivery.
You will motivate and inspire a team, empowering them to thrive through providing visible day-to-day leadership and management, and creating a positive environment, enabling the team to work together to achieve their goals. Cultivating and maintaining relationships with key stakeholders, identifying and developing new partnership opportunities to create better outcomes for carers is essential.
Support advisers with complex benefits inquiries, appeals, and service delivery. Be an active member of the Carers First team, collaborating with colleagues and managers, providing benefits support and guidance.
To be successful, you will have a working knowledge of social care and health, particularly in relation to adults, and have excellent communication and interpersonal skills. You will have knowledge of DWP benefits, particularly in relation to carers, including fringe benefits. You will be able to lead and manage a remote team, with the ability to develop and empower individuals to be their best. You will also be able to evidence working in co-production and developing innovations to meet the needs of carers.
The location for the position is flexible, but candidates must be willing to travel within Lincolnshire.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people's lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme, and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience we are looking for, and are passionate about making a real difference, then please read the Job Description and Person Specification contained within our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation, or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the team to contact you.
Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Closing Date: 16 December 2024
Interview Date: 19 December 2024
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
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