We currently have an exciting opportunity for a Retirement Living Officer to join our successful Retirement Living team on a part-time, permanent basis to work at our Retirement Living Schemes in Shrewsbury. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The Role As a Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors. Skills and experience required: Experience of working in a customer focused environment Experience of taking a hands on approach to solving problems Good organisational skills Competent in using IT packages including Microsoft Word, Outlook, Excel etc Ability to work effectively under pressure Excellent verbal, written and face to face communication skills Full UK Driving Licence and access to your own vehicle. Due to the nature of this role, an Enhanced DBS will be required. What we can offer you As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days’ holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. About us As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community. Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. How to apply Please apply online with your CV and cover letter. If you need any support in making your application, please email careershousingplusgroup.co.uk. Closing date: Friday 10th January 2025 - Interviews may take place throughout the advert We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details. We may close this vacancy early if we receive a high volume of applications. If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion. Job Type: Permanent Pay: £25,932.63 per year Benefits: Company pension Cycle to work scheme Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount Schedule: Monday to Friday Ability to commute/relocate: Shrewsbury (Shropshire): reliably commute or plan to relocate before starting work (preferred) Work Location: In person