Job summary
Coastal PCN seek a highly motivated and well-organised individual to join the PCN Leadership Team to oversee and help deliver the ambitions of the network, making the most of the new opportunities provided by the PCN Directed Enhanced Service (DES) Contract and other commissioned services.
The PCN Strategic Manager will have responsibility for various functions of the PCN, including being responsible for the delivery and monitoring of projects and services committed to, or commissioned by, the PCN. They will also provide strong financial management, resourcing and regulatory compliance of the work of the PCN. They will have the skills to deliver on a wide range of business, project management, data submission and improvement initiatives across the primary care locality providing strategic and operational transformation, support and leadership. As a leadership role good knowledge of human resources legislation and ability to lead and line manage a team is essential.
Main duties of the job
The PCN Manager has responsibility for various functions of the PCN including operations, finance and HR management. They are responsible for the delivery and monitoring of projects and services committed to, or commissioned by, the PCN. They also provide an oversight of the financial management, resourcing and regulatory compliance of the work of the PCN.
As a member of the management within the PCN, you would support colleagues in the PCNs practices with change management from time to time.
About us
Coastal PCN has a population of over 29,000 people set on the beautiful south coast of Cornwall, incorporating 4 practices in close proximity, with excellent inter-relations and a long history of successfully working together. Our population is diverse compared to other areas in Cornwall, with varying levels of socio-economic status, young families and elderly patients all of whom make providing care very interesting.
We are highly passionate about providing good quality patient care and all four practices regularly appear in the top ten practices in Cornwall for patient satisfaction.
Job description
Job responsibilities
Job responsibilities
Finance
a)Good financial and businessacumen with sound understanding of NHS and other funding to maximise PCN (andpractice) funding where possible
b)Oversee the PCN monies,maximising potential and maintaining clear, auditable records
c)Review and ensure best value formoney in PCN expenditure
d)Ensure all financial claimssubmitted in a timely fashion submitting claims on behalf of the PCN andpractices as appropriate
e)Accurate financial forecasting& timely reporting
f)Ensure tight control on budgets
PCN Workforce
a) Conduct needs analyses for PCN employed staff in line with funding andcontractual requirements, review as directed
b) Job match to needs
c) Horizon scanning for future roles / funding /training
d) Funding ensure maximum obtained from variety of budgets as suits PCNneeds
e) Review alternative options to employment eg service delivery by 3rdparty
f) Defining job role
g) Writing job specification
h) Advertising/responding to queries/ overseeing shortlisting
i) Managing/running interview process
j) Creating recruitment contract
k) Issuing employment contracts, DSB and other checks
l) Writing/standardising PCN staff policies
m) Line managing PCN staff members
n) Responsibility for training/CPD/progression
o) Appraisals, work performance
p) Processing of expenses
Clinical Director Support
a) Attend wider strategic meetings
b) Provide overview for PCN
c) Create PCN agendas, ensure actions fulfilled
d) Support setting strategic goals for the PCN, developing action plans
e) Analyse all PCN contracts (incl IAGP) ensuring the PCN is ready todeliver within timeframe, matching options to contract delivery, utilising 3rdparties to create best fit for PCN
f) Provide briefings/synopsis for PCN members
g) Include wider effect and changes
h) Provide financial analysis for PCN of effect of doing/not doing
i) Provide patient safety and wellbeing analysis for PCN of doing/not doing
j) Undertake regular reviews of resources to ensure matched to contractualrequirements
k) Review and provide briefing on alternative options or other contractualavenues for delivery
l) Align shared service delivery across PCN eg Care Homes
m) Review options for aligning services and submit proposals eg visitingservice, diabetes, respiratory
n) Working with PCN to develop plans for delivery to match/exceed expectedoutcomes
o) Responsible for managing external contracts with non NHS third parties(eg social prescribing), ensuring KPIs and outcomes match to contractualrequirement
p) IAGP support the PCN in delivering an effective IAGP programme
q) Review all data sharing agreements to support compliance with GDPR etc,provide advice and guidance to the PCN
Utilise skills in horizon scanning, networking, review of wider UK PCNworking to develop best practice and service delivery ahead of contractualrequirements
Project Management
a) Ability for strong management of projects on behalf of the PCN
b) Ensuring projects brought in on time and on (under) budget
c) Ensuring regular updates
d) Support of external projects which will benefit the PCN
e) Production of all project reports and end analysis reports
f)Bid writing for external funding
g) Ensuring all projects align all members of the PCN to samesystems/methodology
Communication
The post holder should recognize the importance of electivecommunication within the team and will strive to:
a)Communicate effectively with allcolleagues and network practice staff
b) Communicate effectively with patients and carers
c) Recognise peoples needs for alternative methods of communication andrespond accordingly
d) Be comfortable and competent at networking at all levels
e) Apply professional standards
f) Support the PCN communications, synchronising and providing a consistentmessaging both internally and externally
g) Develop a PCN wide social media communication
h)Alignment of digital options forservice delivery across the PCN
Person Specification
Experience
Essential
1. Essential - minimum of 5 years project management within a health setting.
2. Experience of managing remote teams (health setting)
Desirable
3. Desirable - experience of working as a PCN manager.
Qualifications
Essential
4. GCSE grade A to C in English and Maths
5. Evidence of CPD in leadership & management and finance.