A job that matters: Your Tasks To support Project Billing/Credit/Invoice Query activities alongside aftercare management (e.g. warranty claims and administration) Duties include but not limited to Proforma/Instalment invoice management Discount credit note calculation and processing (Project) Customer rebate validation/processing Invoice dispute query investigation and resolution (e.g. credit and/or re-invoicing) Warranty claim validation and associated process management To work with dormakaba colleagues to continuously improve the above processes and delivery control and/or efficiency gains Ad-hoc duties as deemed reasonable and necessary An experience that matters: Your Skills Exposure to Project disciplines an advantage but not essential Stuctured, disciplined, perseverance and attention to detail mindset more relevant than specific educational requirement. A mindset for systems and process logic also an advantage. A workplace that matters: Our offering At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer many development and training opportunities, supporting over 550 employees in the field as well as within our various different office locations. We care for our employees and so as well as an attractive salary offering, we also provide the following benefits: 25 Days Annual Leave Bank Holidays Holiday Purchase Scheme SMART Pension Scheme (Enhanced Company Contributions) Upon reaching qualifying period, enhanced maternity and paternity offer to eligible employees Life Assurance Healthcare Support, including an Employee Support and Assistance Programme Health & Welling App inc Digital GP Service Access to LinkedIn Learning Employee Discounts Available At dormakaba we believe in the success of diverse teams and in providing equal opportunities for our employees. We value the uniqueness of each of our colleagues and strive to create a culture where everyone can be their authentic selves.