The Resident Finance Credit Controller is responsible for managing resident accounts and ensuring that invoices are paid within agreed terms. This role requires timely and accurate reconciliations and handling complex invoice queries. The successful candidate will also provide general financial support and adhere to the company's policies to ensure efficient financial operations. Company Overview: This is an exciting opportunity to join a leading provider of specialist care services. The company is known for its commitment to high-quality care across various sectors, supporting individuals through a range of tailored services. Job Description: The Resident Finance Credit Controller is responsible for managing resident accounts and ensuring that invoices are paid within agreed terms. This role requires timely and accurate reconciliations and handling complex invoice queries. The successful candidate will also provide general financial support and adhere to the company's policies to ensure efficient financial operations. This position plays a crucial role in the financial operations of the business, ensuring smooth and accurate management of resident finances while maintaining high standards of customer service. Reporting to Sales Ledger Resident Finance Manager Key Responsibilities: Proactively chase customers that have not provided payment within agreed terms Identify potential risks at an early stage to prevent any financial impact to the business Supporting the preparation of month-end tasks and delivery of reports Support the continued improvement of our credit control function Management of invoicing process Relevant experience working within a Credit Control role Professional and articulate, reliable and motivated Comfortable working with people at all levels within the organisation Confident telephone manner Methodical, organised and accurate with ability to adhere to strict deadlines IT Literate with Microsoft office (including; Outlook, Excel, Word) Additional Information: This role involves working with adult private payers and building relationships with customers through phone and email interactions. While the position requires chasing debt, it also demands sensitivity given the nature of the customers. The role is part of a close-knit team of three credit controllers, with a supportive work environment. Salary and Hours: The role of credit controller based in Potters Bar is offering a salary up to £35k and the working hours: 9:00AM - 5:30PM with hybrid working included - 3 days in the office, 2 days home. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates