An excellent opportunity to work in a busy, long established teaching GP Practice. The surgery is located in the centre of High Wycombe and delivers a primary health care service to over 11,200 patients, through our friendly, professional and experienced GP, nursing, wider clinical staff and administrative teams.
Main duties of the job
We are seeking a part time receptionist to join our team of 8 receptionists / administrators, in providing an efficient and caring front-line service to patients and other callers to the practice.
About us
We are a friendly & supportive training practice. Our team includes 5 x GP Partners, 2 x Salaried GP's, 4 x Nurse Practitioners, a Practice Nurse, a Health Care Assistant and a Pharmacist. All supported by an excellent administration team. We are actively involved with our PCN where we have the use of a range of healthcare professionals including First contact Physios, Paramedics, Pharmacists, Social Prescribing Link workers, Care Co-ordinators and a Mental Health Practitioner.
Job responsibilities
We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated Front Line Team.
Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided.
Applicants must have excellent communication and customer service skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner. You will be involved in all aspects of reception area work which will include administrative tasks.
The job can be very pressured and is certainly not for the fainthearted.
You would be required to work 15.75 hours a week, Monday to Friday as follows:
1. Monday 7.45 to 13.00
2. Wednesday 7.45 to 13.00
3. Friday 7.45 to 13.00
Person Specification
Qualifications
* Educated to GCSE level or equivalent, including Maths and English (C or above).
* Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential, as full training will be provided.
Experience
* Must have excellent communication skills, customer service skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner.
* Experience of working in a GP Practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£12 to £12.50 an hour. Pay will increase in line with minimum wage from 1/4/25.
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