Job Description
* Serve as the first point of contact for operational employee queries
* Update and maintain customer information as needed
* Maintain staff HR records and personnel files for the contract
* Assist in managing direct and indirect costs (recruitment, training, expenses, etc.)
* Ensure accuracy of operational data, regularly reviewing and reporting on progress
* Highlight risks of significant variances and take action where necessary
* Support the contract in preparing audit and compliance reports
* Assist with recruitment and succession planning to maintain service levels and contingency
* Participate in contract development and company-wide initiatives or projects
* Respond to reasonable requests from the contract, client, and senior management, including emergency situations
* Perform any other duties as directed by the contract senior management team
* Complete scheduling for various sites
Qualifications
* Valid SIA frontline licence
* Right to work in the UK
* Good natural communicator both written and oral
* Must have a full clean driving licence
* Good standard of IT skills including Microsoft package ie. Word, Excel, Outlook
* Ability to work under pressure and on own initiative
* Excellent customer service experience
* Excellent organisational skills
* Ability to prioritise
Additional Information
It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
* Career Growth: Clear pathways from apprenticeships to leadership programs.
* Inclusive Leadership: A culture of respect, transparency, and collaboration.
* Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
* Employee Networks – Safe spaces to connect and influence policies for change.
* Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
* Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
* Health & Well-being Programs – Mental health support and workplace wellness.
* Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!