Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
CONCESSION MANAGER JOHN LEWIS
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. The Concession Manager plays a key role in achieving our standards, leading by example and inspiring their teams through their passion and belief in our brands.
Responsibilities include:
* Partnering with Area Manager to build on business opportunities and achieve Company standards/goals.
* Identifying opportunities and collaborating with others to grow the business or improve performance.
* Consistently fostering a positive store experience.
* Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
* Ensuring best practices and standards for sales floor and back room are executed.
* Ensure daily management of sales, payroll, controllable expenses, and company initiatives.
* Analyzing store level reports and creating action plans to improve results.
* Leading weekly management meetings and other staff meetings.
* Set challenging but attainable goals with an emphasis on service quality.
* Coordinate appropriate action plans while considering consequences and budget decisions.
* Communicating with staff daily on individual sales goals and other key performance indicators.
* Assist in recruitment and orientation processes.
* Own the training and development of employees.
About YOU
* Extensive experience in connecting to consumers in a brand retailer is essential.
* Experience with retail operations, budgeting, planning, sales and people management.
* Previous people management experience.
* Effective communicator with the ability to cultivate belonging.
* Collaborative and recognize the contributions of others.
* Courageous in giving feedback that promotes positive behavioral change.
* Adapt fast and work with pace.
* Energetic and inspire trust on the shop floor.
About WHAT WE OFFER
At PVH, we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER, and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications.
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