Are you ready to shape a high-growth, innovative consumer brand into a global success story? This is a unique opportunity to shape the future of a fast-scaling, sustainability-focused company that’s disrupted its category and nurtured a loyal customer base. Recognised as one of the UK’s most exciting startups, it’s achieved rapid growth and is now looking for an exceptional Chief Operating Officer to lead their next chapter.
As COO, you’ll be the driving force behind operational excellence, empowering the CEO to focus on strategic priorities. You’ll lead the charge in scaling operations, entering international markets, and embedding a high-performance culture.
The Role
As the operational backbone of the business, the COO will partner with the CEO to transform strategy into seamless execution. You’ll lead a growing team and oversee operations across retail, supply chain and CX. With double digit revenue and ambitious scaling targets over the next 12 months, this role is perfect for someone who thrives in fast-paced, entrepreneurial environments.
Key Responsibilities:
* Operational Leadership: Develop and execute a scalable omnichannel operational strategy, driving excellence across all channels
* Team Management: Lead and inspire high-performing teams across functions, incl. Operations, Retail, People, NPD and CX
* Retail Strategy: Build and manage partnerships with major retailers, ensuring readiness for growth and expansion into new markets
* International Expansion: Plan and execute strategies to launch and scale operations in new international markets
* Process Optimisation: Design and embed scalable internal processes and structures to support rapid growth, ensuring operational performance meets budget and exceeds expectations
* Performance Metrics: Embed OKRs and KPIs to foster a culture of continuous improvement and optimisation
About You
You’re a dynamic, hands-on leader with a passion for driving growth, operational excellence, and innovation. You’re excited by the prospect of joining a mission-driven brand that is redefining its category. With a proven ability to scale businesses, you thrive on turning bold visions into operational reality.
Experience & Skills Required:
* Scaling Success: Deep expertise in scaling FMCG/consumer goods startups and scale-ups globally, with a strong track record entering and expanding into new markets
* Retail Expansion: Proven success in building retail partnerships, expanding distribution, and launching new product categories
* Operational Excellence: Skilled in supply chain, logistics, and manufacturing optimisation with scalable process creation
* Leadership & Culture: Inspiring leader experienced in building diverse, high-performing, cross functional teams and fostering growth-oriented cultures
* Strategic Execution: Visionary thinker with a hands-on approach, excelling in fast-paced, high-growth environments
Learn More
If this opportunity excites you and aligns with your expertise, we’d love to hear from you. Reach out to JD&Co Talent Partner Kelly Tzelepis for a confidential conversation - kelly@jdand.co.uk
Finally…
As a targeted search, please only apply for this role if you meet the essential criteria we have outlined above. We are expecting an exceptionally high volume of applications; sadly, we're unlikely to be able to respond to everyone individually. Thanks for being patient and we'll be sure to get in touch if we're keen to take your application further.
JD & Co is passionate about championing diversity and challenging unconscious bias and treat each application carefully. Thank you for your interest and please follow our LI profile page for further updates.