Job Type: Permanent
Job Sector: Admin, Secretarial
Region: South West
Location: Wotton Under Edge
Salary Description: Competitive Salary + practice performance bonus scheme
Posted: 11/04/2025
Recruiter: Rodericks Dental
Job Ref: rodericks/TP/199/6626
Job Views: 1
Role Description
Receptionist
Location: Wootton Under Edge GL12 7ER
Monday 8-6, Thursday 2-9, Friday 8-6
Benefits:
1. Tiered salary based on experience and skills
2. Retail discounts and deals through our easy-to-use app
3. Annual leave that increases with length of service
4. Extra day of annual leave for your Birthday!
5. Comprehensive training (including online and in person courses)
6. Refer a friend scheme
Key Responsibilities:
1. Providing an exceptional patient journey both in person and over the phone
2. Managing the diaries and making sure that the time is filled correctly
3. Working with the team to understand the full range of NHS and Private treatment options available within the practice
4. Completing relevant forms for NHS and private schemes within a specified timescale
5. Taking payments and chasing outstanding patient debt
6. Liaising with dental laboratories, supply companies and other organisations
Key Skills and Experience:
1. Ability to easily build rapport, and work to a high level of customer service
2. Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
3. Passionate about driving the success of the practice by seizing opportunities
4. Able to follow processes and work in a structured and organised way
5. Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
6. IT skills with the ability to learn SOE software
7. Positive nature - Able to show resilience and always work in a composed manner
8. Strong attention to detail
9. An excellent team player
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
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