Function: Business Services & Operations
Unit: Business
Location: Endeavour Sheffield, Sheffield, United Kingdom
Salary: Competitive Salary + Benefits
Hiring Manager: Stuart Goodworth
Internal Closing Date: 31/01/2025
Why this job matters
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK secure contracts. Building intimate working relationships and trust through effective communication and meeting expectations and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.
This job role can be based in Sheffield, Belfast or Hatfield. Hybrid (3 days office based/client onsite & 2 days remote). Monday-Friday between 8am-6pm timeframe. SC clearance must be obtainable. Must have lived in UK for 5 years+ in order to attain this.
What you’ll be doing
* One key thing that all of our engineers have in common is a desire to develop/deliver brilliant, industry redefining platforms as well as their own skills.
* Provide leadership on Agile / ITIL processes and be a decision maker within the security team; advising those who will be working directly with yourself on best practices and able to support from a 3rd Line Lead perspective.
* Develop peers and colleagues within the team through mentoring and leadership providing trustworthy honest feedback.
* Produce and support policies, functions and configuration builds to allow implementation of customer projects.
* Complete and own integration testing on new products and services, producing all relevant supporting documentation.
* Troubleshooting
* Change Management
* Access Control
* Technical Reporting
What we'd like to see on your CV
* External Professional Certification in Security Related discipline e.g. Fortinet NSE 4, Cisco CCNP, Checkpoint CCSE
* Experience in agile, lean, evidence-based and human-centred design frameworks
* Able to simplify complex ideas and communicate them clearly
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
* 10% on target bonus (Depending on country based)
* 25 days annual leave (not including bank holidays), increasing with service
* Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
* Discounted broadband, mobile and TV packages
* Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
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