JOB PURPOSE
To be responsible for training and day to day supervision of Biomedical Support Workers within the section. To collect, receive and assist in the processing of clinical diagnostic specimens for testing. To undertake routine and more complex clinical technical investigations, following standard operating procedures, some of which may be under supervision. To communicate effectively with colleagues and other healthcare staff.
JOB DIMENSIONS
As a Biomedical Support Worker Higher Level you will work as a member of the departmental team. As part of the team, you will be expected to perform a range of routine and more complex investigations some of which may be under the supervision of more experienced scientific and technical staff. You will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work, often under pressure, either independently or as part of the team.
Within the team you may be required to organise the tasks of support workers. You will be required to communicate information, often related to patient management and care, to colleagues, healthcare staff and other organisations.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
In order to carry out the job sufficiently and effectively you will have successfully studied to A-level standard, preferably in sciences or other equivalent qualification. You will develop your competencies and further your knowledge in all aspects of the speciality through practical experience, in house training and structured study subject to the requirements of continuous professional development (CPD). In addition, basic computer skills are essential to carry out your work.
CORE BEHAVIOURS AND SKILLS
In order to work effectively in the role the job holder must be able to demonstrate a number of attributes. These abilities will include:
1. To gain new knowledge through experience, formal study and participation in relevant training schemes.
2. To become an integral member of a team providing a clinical technical service.
3. To work independently when and as directed by supervisors.
4. To communicate clearly and effectively whether orally, graphically or electronically.
5. To plan the designated workload and assist in the organisation of tasks undertaken by support workers.
6. To work with precision and follow accurately the documented laboratory standard operating procedures.
7. To operate highly complex laboratory equipment safely and efficiently.
8. To input and extract patient data from the laboratory computer system.
9. To demonstrate relevant tasks to others as appropriate.
10. To contribute actively towards the improvement of service quality by participation in relevant discussions with other team members.
11. To remain competent in established procedures and to develop new skills as experience is accrued.
CORE KNOWLEDGE AND UNDERSTANDING
As the job holder you will acquire sufficient knowledge and understanding to:
1. Carry out a range of basic and more complex technical procedures. This will include instruction in the safe and effective use of highly complex laboratory equipment. You will understand the need to report adverse events in the event of errors and failures.
2. Participate actively in departmental internal and external quality assurance schemes.
3. Maintain patient confidentiality. You will recognise the absolute requirement to protect sensitive information that is related to patient care.
4. Observe the requirements of departmental policies relating to service provision, for example sample labelling and adverse event reporting.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
To perform, sometimes under supervision, appropriate technical laboratory procedures and tasks that are consistent with the job holders level of knowledge, skills and experience. To develop your competences in the department and to perform tasks accurately and in accordance with departmental standard operating procedures. To participate in departmental research and development projects, audit processes and support appropriate clinical trials involving the laboratory. To enter, manage and retrieve patient information using the laboratory computer system. To communicate accurately sensitive and complex information to users of the service in a manner that is in accordance with departmental procedures. To demonstrate relevant job related tasks to new or more junior staff. To actively participate in the laboratory quality assurance programme. To contribute to general departmental management, for instance, by assisting in the ordering, receipt and control of consumables. This list is not exhaustive and the changing needs of the service from time to time may require the development of other appropriate tasks and skills.
SPECIAL WORKING CONDITIONS
As the job holder you will be required to work in a clinical laboratory environment. As such you will work under controlled conditions where chemical and bio-hazardous materials are handled. For your own safety you will be required to wear appropriate personal protective equipment and for this you will receive training. Frequent periods of light and occasional periods of moderate physical activity related to the functions of the laboratory may be expected.
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