Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role. Main duties of the job An exciting opportunity has arisen to join the head, neck and thyroid, specialist nursing team as a band 4 Cancer Care Support Worker, based at Southampton General hospital, to deliver personalised care to our patients. As a Cancer Care Support Worker responsibilities will include co-ordination and tracking of patient pathway, facilitating patient initiated follow up (PIFU) for thyroid cancer, and clinical and administrative support for cancer patients throughout their journey. You will work closely with the specialist nurses and along side the wider head and neck MDT. You will be supported to further your skills and knowledge to fulfil a changing role with an opportunity of developing the role further. About us University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations. Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information. At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients. At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute. Date posted 17 March 2025 Pay scheme Agenda for change Band Band 4 Salary Depending on experience £26,530 - £29,114 per annum (pro rata) Contract Permanent Working pattern Full-time, Part-time Reference number 188-NM110325 Job locations Southampton General Hospital Southampton SO16 6YD Job description Job responsibilities Good communication skills are essential and ability to prioritise. Should have good organisational and computer literate. Knowledge of UHS systems not essential but desirable. As the main clinic day is Tuesday you will be required to work later on this day, with a shorter working day on another day to be agreed. Job description Job responsibilities Good communication skills are essential and ability to prioritise. Should have good organisational and computer literate. Knowledge of UHS systems not essential but desirable. As the main clinic day is Tuesday you will be required to work later on this day, with a shorter working day on another day to be agreed. Person Specification Qualifications / Training Required Essential Diplomalevel qualification or equivalent experience e.g. good knowledge across a range of health or social care settings Courses/further study attended to demonstrate evidence of personal development Knowledge of medical terminology Proficient in the use of Microsoft Word Desirable Knowledge of Living With and Beyond Cancer strategies Previous or Relevant Experience Necessary Essential Administrative and organisational experience Experience of dealing with non-routine and complex problems and progress chasing IT literate Desirable Experience in cancer care Experience in Health and Wellbeing programmes Proficient in the use of hospital computerised patient systems Experience in audit and data collection Special Requirements of the Post Essential Excellent communication skills Able to learn and assimilate information quickly Proven ability to work to deadlines, prioritise and multi-task Ability to collect data and input electronically Receptive to ongoing training and development Trust Values Essential Patients First Always Improving Working Together Person Specification Qualifications / Training Required Essential Diplomalevel qualification or equivalent experience e.g. good knowledge across a range of health or social care settings Courses/further study attended to demonstrate evidence of personal development Knowledge of medical terminology Proficient in the use of Microsoft Word Desirable Knowledge of Living With and Beyond Cancer strategies Previous or Relevant Experience Necessary Essential Administrative and organisational experience Experience of dealing with non-routine and complex problems and progress chasing IT literate Desirable Experience in cancer care Experience in Health and Wellbeing programmes Proficient in the use of hospital computerised patient systems Experience in audit and data collection Special Requirements of the Post Essential Excellent communication skills Able to learn and assimilate information quickly Proven ability to work to deadlines, prioritise and multi-task Ability to collect data and input electronically Receptive to ongoing training and development Trust Values Essential Patients First Always Improving Working Together Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital Southampton NHS Trust Address Southampton General Hospital Southampton SO16 6YD Employer's website https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)