We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Norwich Longwater Vets for Pets Practice.
Position details:
1. This role is working 38 hours per week at the Longwater Branch, including working 1 in 8 weekends which will be based at our Sprowston branch.
2. The hours during the week at the Longwater branch will consist of 4 x 10am-7.30pm shifts (this is not negotiable).
3. Previous VCA experience is paramount.
4. The salary for this role is £11.57/hour.
5. Please note, this role does not lead to a student nurse position.
Our practice is bright, spacious, air-conditioned, and purpose-built to industry-leading standards, equipped with state-of-the-art equipment including digital X-ray and in-house laboratory facilities.
You will assist all colleagues with non-clinical duties to support the smooth running of the practice and provide the best standard of patient care.
If you share our passion for delivering outstanding pet healthcare and exceptional customer service, we would love to hear from you.
The attributes required:
1. You must have some experience of working in the veterinary environment.
2. You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
3. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
4. You are calm, attentive, and always focus on the clients’ needs.
5. You will bring enthusiasm and drive to your role; your passion for service is matched with your love of pets.
6. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet to sharing in the joy of a new puppy’s first visit to the vet.
7. Your personality is infectious, and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
In short, you like to be busy, enjoy helping people and their pets, and always endeavour to make a difference.
Benefits:
In return, we offer benefits such as a 40% discount at the Vet Group, a 20% discount at Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference, so if you meet our role requirements, we’d love to hear from you.
Location: NR5 0JT
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets and value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves, so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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